- Welcome everyone by making eye contact, greeting with a smile, and saying hello
- Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
- Refrain from using cell phones for personal reasons in public spaces or patient care areas
- Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
- Offer patients and guests priority when waiting (lines, elevators)
- Work on improving quality, safety, and service
- Respect cultural and spiritual differences and honor individual preferences.
- Respect everyone's opinion and contribution, regardless of title/role.
- Speak positively about my team members and other departments in front of patients and guests.
- Value the time of others by striving to be on time, prepared and actively participating.
- Pick up trash, ensuring the physical environment is clean and safe.
- Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
- Acknowledge wins and frequently thank team members and others for contributions.
- Show courtesy and compassion with customers, team members and the community
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driver receiving and transporting - Oxford, OH , USA, United States - TriHealth
Description
Job Description
Job Overview
This position provides for the transportation of laboratory specimens from physician and other provider offices to the TriHealth Lab. This position delivers reports, collection supplies, and other lab-related items to providers' offices.
This position safely operates and cares for TriHealth's Lab vehicles and interacts with the Lab's customers in a mannner consistent with TriHealth's Service Standards Agreements.
This position also stocks collection supplies in the Lab's storeroom.Job Requirements
High School Degree or GED
Drivers License
Valid driver's license with no more than 4 points on Motor Vehicle Record (MVR)
Ability to follow written instructions and work under limited supervision
Up to 1 year experience in a related field
Job Responsibilities:
Other Job-Related Information
Working Conditions
Climbing - Frequently
Concentrating - Consistently
Continuous Learning - Consistently
Hearing:
Conversation - Consistently
Hearing:
Other Sounds - Consistently
Interpersonal Communication - Consistently
Kneeling - Occasionally
Lifting <10 Lbs - Consistently
Lifting 50+ Lbs - Occasionally
Lifting 11-50 Lbs - Consistently
Pulling - Consistently
Pushing - Consistently
Reaching - Consistently
Reading - Consistently
Sitting - Consistently
Standing - Consistently
Stooping - Frequently
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Consistently
Visual Acuity:
Far - Consistently
Visual Acuity:
Near - Consistently
Walking - Consistently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members.
To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:Serve:
ALWAYS...
Excel:
ALWAYS...
Respect:
ALWAYS...
Value:
ALWAYS...
Engage:
ALWAYS...