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    Systems Automation Analyst - Austin, United States - CAPPS, Inc.

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    Description
    Job Description


    MISSION:

    The Texas Education Agency (TEA) will improve outcomes for all public-school students in the state by providing leadership, guidance, and support to school systems.


    Core Values:


    We are Determined:
    We are committed and intentional in the pursuit of our main purpose, to improve outcomes for students.


    We are People-Centered: We strive to attract, develop, and retain the most committed talent, representing the diversity of Texas, each contributing to our common vision for students.


    We are Learners: We seek evidence, reflect on success and failure, and try new approaches in the pursuit of excellence for our students.


    We are Servant Leaders: Above all else, we are public servants working to improve opportunities for students and provide support to those who serve them.

    This position is funded through August 31, 2025, with federal stimulus funds. Continuation of the position beyond that date is contingent upon available funding.

    This federally funded position will provide critical support for the agency to urgently address student learning loss due to the COVID-19 pandemic.


    POSITION OVERVIEW:


    The Department of Grant Compliance and Administration is responsible for providing local education agencies (LEAs), and other grant subrecipients with guidance and technical assistance related to federal and state grant programs.

    The Systems Automation Analyst will create, administer, and manage web-based applications and data automation systems in the Department of Grant Compliance and Administration related to federal and state grant requirements and other ad-hoc projects.

    The work of this role involves advanced (senior-level) computer system analyst, data management, and database administration related to internet-based applications and systems.

    This role will report to the Department Chief of Staff and plays a critical role in ensuring proper maintenance and utilization of internet-based applications and systems and has considerable latitude while keeping management fully informed of project status and workload.


    Flexible work location within the state of Texas may be considered for qualified candidates.


    Please note that a resume, tailored cover letter, and short answer responses are required attachments for applying to this position.

    Incomplete applications will not be considered. Additionally, applicants who are strongly being considered for employment must submit to a national criminal history background check.


    ESSENTIAL FUNCTIONS:

    Job duties are not limited to the essential functions mentioned below. You may perform other functions as assigned.


    1. Systems and Support - This role will provide analysis, planning, development, and troubleshooting for Smartsheet WorkApps, Dynamic Views, and other systems. This role will assist TEA staff within the Department of Grant Compliance and Administration to streamline workflows for efficiency and perform accessibility checks on generated documents for internal and external users and maintain various interface components.


    2. System Process Automation and Efficiency - This role will train and inform staff on current Smartsheet systems and functionality, focusing on change management and quality use of data to improve efficient use of systems and existing workflows. This role will also provide technical support to Local Education Agencies (LEAs), Education Service Centers (ESCs), and other users on Smartsheet and other systems.


    3. Technical Assistance and Guidance - This role will manage and respond to help tickets, emails from users, voicemails, and other communication from LEAs, ESCs, TEA staff, and other users, and is expected to respond in a timely and professional manner. This role will also be responsible for processing access requests for LEAs, ESCs, and other users to gain access to Smartsheet WorkApps and other systems.

    Qualifications:


    MINIMUM QUALIFICATIONS:


    Education: Graduation from an accredited four-year college or university


    Experience: At least five (5) years of experience in systems analysis, database administration, or web-based application work (Excel, Smartsheet, Power BI, PowerApps, SQL, etc.).


    Substitutions: Education and experience may substitute for one another on a year-for-year basis.


    OTHER QUALIFICATIONS:


    • Share the belief that all Texas students can achieve at high levels and are able to succeed in college, career, or the military.
    • Excellent written and verbal communication skills with ability to communicate effectively with non-technical staff.
    • A troubleshooting mindset with computers and applicable software to be able to make suggestions to leadership.
    • Comfortable providing technical assistance or guidance to peers and external clients.
    • Ability to engage in a collaborative, results-oriented team environment.
    • A desire to self-reflect, give/receive feedback and continuously improve.
    • Ability to identify opportunities to improve policies, practices and processes related to department functions.
    • Experience with internet-based applications preferred.


    As an equal opportunity employer, we hire without consideration to race, religion, color, national origin, sex, disability, age or veteran status, unless an applicant is entitled to the military employment preference.


    To review the Military Occupational Specialty (MOS) codes from each branch of the U.S.

    Armed Forces to each job classification series in the State's Position Classification Plan (provided by the State Auditor's Office), please access the Military Crosswalk (occupational specialty code) Guide and click on the military "occupational category" that corresponds with the state classification in this job posting title.


    This position requires the applicant to meet Agency standards and criteria which may include passing a pre-employment criminal background check, prior to being offered employment by the Agency.


    No phone calls or emails, please.

    Due to the high volume of applications, we do not accept telephone calls and cannot reply to all email inquiries.

    Only candidates selected for interview will be contacted.


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