Business Analyst - Houston, United States - Houston Methodist

Houston Methodist

Verified Company

Houston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

At Houston Methodist, the Business Analyst is responsible for facilitating within the organization, acting as a bridge between the client, stakeholders and assigned team.

The Business Analyst is assigned to projects of intermediate complexity and scope. Responsible for identifying the business needs of clients and stakeholders to determine solutions to business problems. Responsible for requirements development and management. This includes producing, analyzing, validating and documenting business, organizational and/or operational requirements. Analysis includes but is not limited to financial analysis, quality assurance, organizational development, testing, training, and documentation development.

The Business Analyst works to ensure that all business requirements are addressed in the implementation of a given product, project or effort.

PEOPLE ESSENTIAL FUNCTIONS

Communicates (oral and written) effectively with customers, vendors, colleagues, and management about services, contact information, system availability, and information.
Acts as liaison between the customer and the technical team facilitating requirements gathering sessions, set expectations and coordinate team members utilizing teamwork and collaborative skills.
Engages customers and elicits requirements using various methods in design and development in conjunction with developers to document business case/scope/plan, business/functional requirements; including specifications for package solutions, and/or software development.
Partners with assigned Project Manager to support all phases of project implementation.

SERVICE ESSENTIAL FUNCTIONS

Facilitates gathering and documenting requirements, business rules and other related documentation.
Decomposes business and user requirements into complete, concise and consistent functional requirements suitable for use by the developer.
Develops clear messaging to customers and management on plans for issue resolution, status updates and their effect on the department to customers.
Coordinates discovery, planning and follow up sessions with key customers.
Participates in resolving system outages, disaster management and change control.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

Ensures the quality and integrity of data collected for decision making and works with the other areas of the organization to ensure consistency as applicable. Ensures information is consistent, accurate, relevant and timely.
Performs required testing and quality assurance to ensure solutions delivered are defect free and of high quality.
Participates in setting, monitoring, and meeting SLAs with customers. Develops detailed system test plans, execute system test cases and provide issue tracking and consolidation. Manage a coordinated User Acceptance Test (UAT) effort.

FINANCE ESSENTIAL FUNCTIONS

Utilizes department resources and supplies effectively and practices good time management. Helps minimize excess cost(s) by assisting and recommending solutions in achieving organizational objectives.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

Proposes solutions to facilitate constructive discussion within the team to arrive at the most optimal solution. Uses internal and external resources to stay up to date with new technologies and trends.
Proactively manages own professional development. Completes Individual Development Plan (IDP).

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned.

Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

Bachelor's degree required, preferably in Computer Science, Business Administration, or related discipline

WORK EXPERIENCE

Three years experience supporting IT projects in an IT analyst role or similar function
Experience performing requirement gathering and documentation
Healthcare experience preferred
Experience in clinical, business or financial operations preferred

LICENSES AND CERTIFICATIONS - REQUIRED

KNOWLEDGE, SKILLS, AND ABILITIES

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information.
Ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose highlevel information into details, abstract up from lowlevel information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution i