Driver Support Specialist - Phoenix, United States - Swift Transportation

Swift Transportation

Verified Company

Phoenix, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Accelerate your Career
Be a part of something bigger. Be a part of the #1 full truckload carrier in the nation. Be a part of Swift Transportation.

Job Responsibilities:
What you will do

Provide drivers with necessary support due to absence, or during evening and/or weekend hours so that drivers can deliver loads safely and on time.

Respond to drivers needs and questions regarding schedule, loads, paperwork etc.
Dispatch drivers on preplanned loads and complete all corresponding data entry and/or paperwork.
Resolve load targets and work with appropriate parties to address customers' special needs/requests as it relates to load planning and/or ontime delivery.
Monitor assigned loads and appropriately document issues and/or resolutions and/or escalations.
Hand off appropriate information to next shift.
Promote driver safety at all times.
Proactively work to assist others in achieving the organization's objective.

Qualifications:
What you need to bring

Previous related experience in call center and/or transportation operations preferred.
High School Diploma or equivalent required.
Must have strong communication skills.
Must be able to work in high pressure situations.
Must possess strong problem solving skills.
Must be selfmotivated.
Must be detailorientated.

Pay Range:
$18 - $21 Hourly

What we offer:

Competitive starting salary commensurate with experience and geographic location.
Potential bonus pay based on company performance.
Opportunities to volunteer and give back to local communities.
Comprehensive Benefits Package which includes:
401(K)
Medical, Dental, Vision, Disability, Supplemental and Life Insurance
Paid Time Off
Employee Stock Purchase Plan
Tuition Covered or Tuition Assistance Programs

The Company is an equal employment opportunity employer.

The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants and employees based on any of these protected categories.