IT Network and Hardware Specialist - Stevens Point, United States - Dahl Automotive
Description
At Dahl Automotive, we value our team above all else.We are proud of our culture and career path opportunities we provideIt's our Mission to Keep People Moving and as a member of our team, we look forward to supporting and challenging you to success in this critical role and through your career path.
Join our team and become part of a legacy that is more than 100 years in the making
Dahl Automotive is growing and is looking to add a Level 1 Network and Hardware Specialist to our team In this position for the company, you will work at all of our Dahl Central (Stevens Point and Rhinelander) locations setting up PC's and providing IT support for our teams, under the direction of our Director of Information Technology.
Your responsibilities and contributions:
Install, upgrade and repair Microsoft Windows PCs and laptops with standardized applications and networking software, diagnosing and solving problems that develop in their operations.
Development and implementation of installation check list standardization practices for set up/configuration of Microsoft Windows PCs, laptops, tablets and smartphones.
Placement and/or installation of other network equipment utilized throughout the organization (IP phones, printers, scanners, signature pads, cameras, etc.).Maintain critical infrastructure on-site.
Placement and/or installation of network equipment utilized throughout the organization (servers, switches, Phone Systems, etc.).
Respond to user questions and explain the operation of network applications and equipment.
Troubleshoot IT-related issues that arise, in conjunction with the external IT provider, when needed.
Refer major hardware or software problems or defective products to appropriate support vendors or technicians for service.
Train select end user personnel for the purpose of ensuring their ability to use new and/or existing hardware and software.
Identify IT equipment needs and present to appropriate leaders.Maintain IT infrastructure equipment on-site.
Your qualifications
Strong written and excellent verbal communication skills
Pleasant and professional demeanor in all vendor and internal communications
Ability to multi-task and work independently on daily tasks without direct supervision
Valid drivers license and clean driving record
As part of the Dahl Auto team, you will be eligible for all company benefits, including paid time off, medical, dental, vision, 401k with automatic 3% company contribution, life insurance, disability insurance, accident insurance, discounts on vehicles and services, and much more
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.