- Build strong rapport with internal partners by utilizing interpersonal skills, asking clarifying questions and anticipating needs.
- Conduct analysis and process dispute claims in accordance with network operating rules and federal regulations.
- Serve as subject matter expert for the chargeback lifecycle as it pertains to the company.
- Interact with our Merchants and Partners by phone and email Monitor disputed transactions for possible fraudulent activity.
- Analyze disputed transactions to determine the appropriate response and documentation requirements.
- Educate clientele and team members on processing guidelines and security measures.
- Ensure chargeback information and documentation are sent to the card brands without error.
- Must adapt to changing policies and stay current with card brand dispute guidelines to ensure all cases are handled appropriately.
- Notifies manager of trends or concerns.
- Performs other duties and assignments to support the payments team, as directed by management.
- High school diploma or GED Equivalent.
- At least 2 years of merchant and/or payment experience in the financial, ISO or agent environment.
- Demonstrated ability to prioritize tasks and meet deadlines.
- Strong written and verbal communication skills.
- Ability to manage multiple projects, programs, and brands at the same time to complete work.
- Solid organizational and time management skills.
- Sound judgment, strong problem solving and analytical skills.
- High level of attention to detail.
- Ability to learn quickly and work both independently and as a team.
- Payment Card Chargeback certifications.
- Banking, financial services, and/or merchant processing experience.
- Additional industry experience.
-
Operations Specialist
3 weeks ago
Meeder Asset Management Inc Dublin, United StatesEOE Statement Meeder Investment Management is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other chara ...
-
Operations Specialist
1 week ago
Meeder Asset Management Inc Dublin, United StatesEOE Statement Meeder Investment Management is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions; sexual orientat ...
-
Payment Operations Specialist
1 week ago
IQVENTURES HOLDINGS LLC Dublin, United StatesJob Description · Job DescriptionPathtivity doesn't just offer a job, we offer a career Have banking experience? This might just be your new opportunity for career development We're always looking for new and exciting ways to grow, evolve, and keep up with modern payment technolo ...
-
Payment Operations Specialist
2 weeks ago
Insight Global Dublin, United StatesA client of Insight Global is looking for a Payment Operations Specialist to sit out of their headquarters in Dublin, OH. The Payment Operations Specialist will have a deep working knowledge of credit and debit card services, payment card network rules relating to chargebacks, an ...
-
Payment Operations Specialist
1 week ago
IQVENTURES HOLDINGS LLC Dublin, OH, US, United StatesPathtivity doesn't just offer a job, we offer a career Have banking experience? This might just be your new opportunity for career development We're always looking for new and exciting ways to grow, evolve, and keep up with modern payment technologies. Working for Pathtivity allo ...
-
Payment Operations Specialist
1 week ago
IQVENTURES HOLDINGS LLC Dublin, United StatesPathtivity doesn't just offer a job, we offer a career Have banking experience? This might just be your new opportunity for career development We're always looking for new and exciting ways to grow, evolve, and keep up with modern payment technologies. Working for Pathtivity allo ...
-
Payment Operations Specialist
1 week ago
IQVENTURES HOLDINGS LLC Dublin, United StatesPathtivity doesn't just offer a job, we offer a career Have banking experience? This might just be your new opportunity for career development We're always looking for new and exciting ways to grow, evolve, and keep up with modern payment technologies. Working for Pathtivity allo ...
-
Staff Operations and Training Specialist
3 weeks ago
U.S. Army Reserve Command Dublin, United StatesSummary · About the Position: This is a military technician position with the 79th Sustainment Support Command, 319 Transportation Brigade, 364th Expeditionary Sustainment Command located in Dublin, California. · This position requires an active membership as a Soldier in the A ...
-
Store Operations Specialist
1 week ago
At Home Stores LLC Hilliard, United States$ /hour · The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. · The Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficient ...
-
Store Operations Specialist
3 weeks ago
At Home Stores LLC Hilliard, United StatesJob Description$ /hourThe Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets.The Store Operations Associate is responsible for unloading, processing, and stocking freight safely and ...
-
Payment Operations Specialist
1 week ago
IQVENTURES HOLDINGS LLC Hilliard, United StatesPathtivity doesn't just offer a job, we offer a career Have banking experience? This might just be your new opportunity for career development We're always looking for new and exciting ways to grow, evolve, and keep up with modern payment technologies. Working for Pathtivity allo ...
-
Regional Credit Specialist
1 week ago
INEOS Composites Dublin, United StatesINEOS Composites US LLC · ** Regional Credit Specialist** · INEOS has an exciting opportunity for a Regional Credit Specialist to join our Composites business at our Grandview Heights, OH location. · INEOS Composites is a global chemical business with sales volume of 320 kte and ...
-
Sales Associates Ace East Dublin
2 weeks ago
Ace Hardware Of East Dublin East Dublin, United StatesAbout Ace Hardware of East Dublin · General Summary · The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. · Essential Duties & Responsibilities · Inclu ...
-
BlueWave Ventures Dublin, United StatesAre you passionate about IT? So are we Do you want to be a part of shaping the digital transformation of the world? Then start your apprenticeship with one of the largest IT service providers in the world. · IT specialists are in demand in almost every industry. This apprenticesh ...
-
Gas Measurement Data Analyst
5 days ago
PG&E Corporation Dublin, United StatesRequisition ID # 156184 · **Job Category**: Business Operations / Strategy · **Job Level**: Individual Contributor · **Business Unit**: Gas Engineering · **Work Type**: Hybrid · **Job Location**: Dublin; Stockton · Department Overview · Gas Operations ensure the delivery of safe ...
-
Operations Specialist
1 week ago
ASM Global Columbus, United States Part timeMaintains a safe and clean environment. Review event documents/task lists for area setups/dismantle and complete tasks as instructed. Coordinate equipment movement in a safe, efficient manner. Maintain inventory in proper storage areas. Operate mater Operations Specialist, Operat ...
-
Operations Specialist
1 week ago
Rust-Oleum Corporation Columbus, United States Full timeJOB DESCRIPTION · Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, I ...
-
FusionTech Riverlea, United StatesWhat do specialists for warehouse logistics do at Riverlea?A specialist for warehouse logistics can be employed in all areas of logistics. · The core competencies of a logistician include handling goods receipt, shipping, picking, as well as proper storage and retrieval of goods ...
-
Sales clerk/representative
3 days ago
ZephyrTech Riverlea, United StatesAbout Us · STARCKE is an internationally operating family business and a well-known manufacturer of abrasives. Our products are used in numerous manufacturing processes, which is why our customer base is diverse. For example, we supply companies in the automotive industry, renown ...
-
Financial Operations Specialist
2 weeks ago
Bertec Columbus, United StatesJob Description · We are seeking a detail-oriented and versatile Financial Operations Specialist to join our growing team. As a Financial Operations Specialist, you will play a key role in supporting our day-to-day financial operations as well as contributing to the budgeting and ...
Payment Operations Specialist - Dublin, United States - IQventures
3 weeks ago
Description
The
Payment Operations Specialistwill have a deep working knowledge of credit and debit card services, payment card network rules relating to chargebacks, and familiarity with Regulation E, and best practices of the same. This role will be instrumental in our pursuit of accurately and efficiently servicing the dispute lifecycle of our clientele including investigation of received cardholder disputes, focus efforts for merchant financial recovery where appropriate, and resolve claims in accordance with Federal Regulations and card network rules.
What you will be doing:
Experience and Requirements:
You will stand out as a candidate if you have:
