Bdc - Service Appointment Scheduler - Mequon, United States - Sommer's Automotive

Sommer's Automotive

Verified Company

Mequon, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

_ Come work for and grow with the hottest brand in the automotive industry, Subaru. Sommer's is family owned and operated for over 70 years, we offer one of the best opportunities to grow with a brand and company. Subaru is fun, high energy, fast pace, and has unlimited opportunity. Bonuses plus wages for high performance, paid training and mentorship from the best leaders and mentors in the industry. Take advantage of this opportunity to come join the team, be a part of the family, and jump start your career at one of the highest volume dealerships in Wisconsin, Sommer's Subaru__._**
_ Due to our continued growth in all facets of our business, we've opened up a couple of spots in our Service Center. Come join the Service Center team for a professional, fast paced and rewarding career with Sommer's Automotive._

Benefits:

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Competitive Pay plan
Total Earnings in Year #1 $15.00$18.
00 per hour _(including an above average hourly base wage + Monthly Performance Bonus)_**:

-
Additional Incentives and monetary rewards earned for exceeding goals:

No cap on Monthly Performance Bonus earned:

-
Paid Professional Training:

-
Potential for bonuses:

- _Comprehensive Health Benefits_
- _401k with Employer Match_
- _Profit

Sharing Plan_

- _PTO_
- _Six Paid Holidays_
- _Employee Discounts_
- _Room for career advancement for top performers that demonstrate leadership ability_

Essential Functions:

Answers incoming service calls to address customer needs.
Sets service appointments with our customers.
Responds to customer queries from internet leads.
Alerts customers when we receive vehicle alerts regarding oil life, tire rotations, recalls, etc.
Makes qualitycheck customer satisfaction calls to all service visits.

_ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions_

Position Type and Hours:

This is a full-time position. Days and hours of work vary depending on business needs and may include nights or weekend rotations. Hours will average 40 hours per week.

Competencies/Skills:

Excellent oral and written communication skills
Customer/Client focus
Adaptability and flexibility
Technical capacity
Problemsolving abilities

Requirements:

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High School Diploma:

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2 years of Customer Service Experience:

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Business/Business Causal Dress Code:

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Call Center experience a plus

Work Environment:
This job operates within an automotive dealership department in a professional office setting.

EEO Statement:
Sommer's Automotive is an equal opportunity employer.

We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, pregnancy or childbirth, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, arrest record, conviction record, use or nonuse of lawful products off the employers premises during nonworking hours, or any other classification protected by applicable federal, state, and local laws and ordinances.

Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.