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    Hospitality Specialist - Columbus, United States - Melting Pot

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    Description

    We are looking for energetic and dependable individuals to add to our team. A great attitude and being team-oriented are a must. We are a premier fondue restaurant. Our mission is to provide the Perfect Night Out to our guests and a positive work environment for our team members. We offer a warm, friendly, and positive environment that promotes teamwork. We offer highly competitive hourly pay, meal benefits, and opportunity to grow. Our hours of operation are family and student-friendly. We close at 9 pm every day except Friday and Saturday, which is 10 pm. We are looking for both full and part-time. The Melting Pot is a great supplemental income job for those with day jobs or school.

    *Must have weekend availability. Must be available a minimum of 3 shifts per week.

    SUMMARY:

    TheHost / Concierge is responsible for providing Total Guest Satisfaction (TGS) throughout a guest's dining experience. He/she must be a positive, consistent hospitality-oriented role model to other staff and guests.

    RESPONSIBILITIES:
    • Promote and maintain positive guest relations.
    • Adhere to and maintain company policies and standards.
    • Open doors and greet guests entering and exiting the restaurant.
    • Establish professional, hospitable rapport with each guest you serve.
    • Comply with local alcoholic beverage laws.
    • Comply with appearance and grooming standards.
    • Be aware of the cost of supplies and proper handling procedures.
    • Always exceed guests' expectations, making their evening extra special.
    • Perform opening, running, and closing side work assignments.
    • Always perform as a team member.
    • Attend and participate in ongoing training sessions. Read shift notes and attend shift meetings.


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