Access Navigator Supervisor Ii - Springfield, United States - BEHAVIORAL HEALTH NETWORK, INC.

BEHAVIORAL HEALTH NETWORK, INC.
BEHAVIORAL HEALTH NETWORK, INC.
Verified Company
Springfield, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Join our team of competent and compassionate professionals as a shift Access Navigator Supervisor in the CBHC at Behavioral Health Network
Your experience, knowledge and great skills will support the
Access Navigation program with the following:

  • Providing supervision, training, guidance, support, and encouragement to ensure that Access Navigators and Access Navigator Supervisor I's are maximizing enrollments into care management programs.
  • Assisting Access Navigators in implementing effective strategies for increasing both engagement and enrollment in care management programs. Represents and serves as a liaison between all BHN levels of care.
  • Collaborating with Program Director, Navigation Supervisors, and Access Center clinical staff to ensure high quality, efficient, effective, and timely delivery of all BHN services.
  • Monitoring Access Navigators' caseload size to ensure efficiency in engagement and enrollment.
  • Monitoring Access Navigators' completion of timely documentation in appropriate Electronic Health Records (EHR's).
  • Monitoring Access Navigators' collaboration and referrals with internal and external service providers to meet individuals served needs in a timely and efficient manner.
  • Providing supervisory support as well as a consultation for Access Navigators and Access Navigator Supervisor I.

What are we looking for in an Access Navigator Supervisor?

  • High School Diploma plus 35 years of work experience in related health care field (
    required).
  • Associate's Degree plus 35 years of work experience in related behavioral health field (
    preferred).
  • Minimum of three years' experience working with the above populations.
  • Previous supervisory experience (
    required)
  • Knowledge of mental illness, the interface between mental health and medical conditions and systems, substance abuse, and care management.
  • Professional demeanor and phone skills in communicating with members and care team members.
  • Excellent verbal and written communication skills.
  • Demonstrates willingness and ability to treat challenging and diverse populations, while providing highquality customer service and connection of care to all individuals.
  • Demonstrates cultural competence in dealing with people served with a variety of different cultural backgrounds.
**How do I apply?
More jobs from BEHAVIORAL HEALTH NETWORK, INC.
See all jobs of BEHAVIORAL HEALTH NETWORK, INC.