Service Engineer, Central North Region - Milwaukee, United States - DMG MORI USA, INC

DMG MORI USA, INC Milwaukee, United States

3 weeks ago

Description

Job Description

Job Description

Title:

Service Engineer
Reports to

:

Service Coordinator

Location

:

DMG MORI TC
Hours

:

Monday through Friday, 8:
00am to 5:
00pm
Classification

:

Non Exempt

Travel

:
50%

Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing.

Service Engineers are expected to provide customers with maintenance and repair assistance of DMG MORI CNC machine tools on location or by telephone.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Responsibilities include up to and not limited to:

Provide customers with maintenance, repair, and installation assistance of DMG MORI CNC machine tools on location or by telephone.
Creating and updating documentation of technical information.
Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service
Demonstrating a willingness to help others and be a team member; often working together with Customer's Service Engineers.
Providing assistance and training to Customer's Service Engineers on the installation and maintenance of newer product lines.
Establish and build exemplary communication and customer service relationships with customers.

Manage difficult customer situations in a positive manner, respond promptly to customer needs and solicit customer feedback to improve service.

Other duties as assigned.

Minimum Requirements:

Bachelors or Associates Degree in technical related field of study preferred.
3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.
Experience working with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, and/or Siemens and controls are a PLUS.
Good verbal and written communication skills with exceptional customer service orientation.

Must be able to interact and effectively communicate in person and over the phone with people at all levels of an organization.

Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams.
Basic computer literacy and working knowledge of MS Word, Excel, and Outlook.

Must be adaptable to changes in the work environment; manage competing demands and able to deal with frequent change, delays or unexpected events.

Minimum of 50% travel in multi-state region; drive or fly depending on distance. Employee is expected to work at the Technical Center when not visiting customers.

Work Environment

:

Exposure to

manufacturing/machining

environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery. General office environment experienced at DMG MORI office.

Physical Demands:

Frequent:

Travel, operating a vehicle, sitting, standing, walking, bending, squatting, stooping, and reaching. Pushing, pulling, and lifting objects. Repetitive foot, leg, hand, arm, shoulder, and torso movements.
Periodic:

Operating power equipment, sitting at desk, utilizing computers and phones.
Occasional:

Lifting or moving up to 50lbs.

We are an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse screening.

#J-18808-Ljbffr

Regional Quality Manager North

1 week ago

Quantum Ventures Fredonia, United States

Gate Gourmet Germany is part of gategroup, the world's leading provider of airline catering solutions and food services for airlines, both during flights at over 200 airports and in airport lounges. Our company serves over 700 million passengers annually in over 60 countries, spr ...
Director Finance North American Region

1 week ago

REXNORD INDUSTRIES LLC Milwaukee, United States

REXNORD INDUSTRIES LLC · Director Finance North American Region · MILWAUKEE , · Wisconsin · Apply Now · JOB REQUIREMENTS: Summary The North American Financial Director is partof the Couplings Division within the Industrial Powertrain Solution(IPS) Segment and will be based o ...
Assistant Regional Chief

3 weeks ago

Department of Corrections Executive Leadership Milwaukee, United States

Introduction · The Department of Corrections is focused on public safety through the custody and supervision of those in our care. Corrections employees have the opportunity to positively impact the lives of others through careers in a variety of fields. Using cutting-edge resea ...
Marketing Manager

6 days ago

Division 10 Personnel Milwaukee, United States

Our client is a leading manufacturing and distribution company with an international market presence. This innovative organization is seeking a Marketing Manager for their US operations. · The Marketing Manager will thrive in the fast-paced world of modern marketing, playing a c ...
Sr. Business Development Manager

2 weeks ago

Philips Milwaukee, United States Full time

JOB DESCRIPTION Job Title · Sr. Business Development Manager - IDN, Philips Ambulatory Monitoring & Diagnostics (AM&D) - Central North Region (MN, ND, SD, WI, MI) Job Description · Opportunity to join a collaborative Philips Ambulatory Monitoring and Diagnostics team with ...
Licensed Practical Nurse

5 days ago

FRESENIUS MEDICAL CENTER Milwaukee, United States

POSITION FEATURES: · No dialysis experience required as we provide extensive on-the-job PAID training · Clinic Address: · 7795 W. Appleton Ave · Milwaukee, WI 53222 · Description · Provide your personal attention and kindness, professional insight, and a generosity of spirit. Off ...
Field Service Technician

2 weeks ago

ProMach Milwaukee, United States Full time

Do you love to travel? Passionate about serving as a brand ambassador? Feel fulfilled by solving technical challenges? Our field service team specializes in keeping our machine performance strong. Our team is dedicated to staying calm while acting quickly, finding solutions, and ...
Business Development Manager

3 weeks ago

Rite-Hite Milwaukee, United States

Business Development Manager - Loading Dock Solutions · Rite-Hite is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our compa ...
Commercial Finance Lead

2 weeks ago

Harley-Davidson Motor Company Milwaukee, United States Full time

Auto req ID : 23190 · Title : Commercial Finance Lead · Job Function : Finance · Location : Remote · Company: Harley-Davidson Motor Company · Full or Part-Time: Full Time · At Harley-Davidson, we are building more than machines. It's our passion and commitment to continue t ...
Sr. Manager, Sales Operations

3 weeks ago

Elkay Interior Systems Milwaukee, United States

SR. MANAGER, SALES OPERATIONS OPPPORTUNITY IN OUR CORPORATE OFFICE IN MILWAUKEE'S 3RD WARD, HYBRID OFFICE SCHEDULE · We are thinkers, designers, and builders crafting extraordinary environments. Are you ready to join us? · At Elkay Interior Systems (EIS), we work side by side, da ...
Registered Nurse

1 week ago

DaVita Kidney Care Milwaukee, United States

5650 North Great Bay AveSTE 150, Glendale, Wisconsin, , United States of America · DaVita is hiring a Registered Nurse to give life in the greater Milwaukee area. · You can make an exceptional difference in the lives of our patients and their families dealing with end-stage renal ...
Inpatient Registered Nurse

4 weeks ago

Fresenius Medical Care North America Milwaukee, United States

POSITION FEATURES: · NO previous dialysis experience needed, extensive PAID training is provided · RN will provide treatments at hospitals in the Milwaukee area · Rotating days, some on call required · 10-12 hour shifts · PURPOSE AND SCOPE: · The registered professional nurse ...
Biomedical Equipment Technician

3 weeks ago

Fresenius Medical Care, North America Milwaukee, United States Permanent position, Full time

About this role: · As a Biomedical Technician with Fresenius Medical Care, you will maintain and repair medical and water treatment equipment within our kidney care clinics. You will also train and educate colleagues on operational maintenance of our dialysis machines to ensure ...
Patient Care Technician

2 weeks ago

Fresenius Medical Care, North America Milwaukee, United States

PURPOSE AND SCOPE: · Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regula ...
Regional Clinical Reimbursement Specialist

3 weeks ago

North Shore Healthcare Support Center Milwaukee, United States Full time

#LI-AS1 · Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers a ...
Director of Sales

4 weeks ago

A. O. Smith Milwaukee, United States

Company / Location InformationWe are one of the world's leading manufacturers of water heating and water treatment technologies in the world. We are a $4.5 billion company with 150-year history, and we employ more than 14,000 individuals globally who pride themselves on providing ...
Director of Revenue Cycle

2 weeks ago

North Shore Healthcare Support Center Milwaukee, United States Full time

#LI-AS1 · Now Hiring · Position: Director of Revenue Cycle · Salary: Up to $90k (based on experience) · Are you a revenue cycle expert with exceptional training skills? · Join our team at North Shore Healthcare located in Downtown Milwaukee (minutes from Fiserv Forum) and lead th ...
General Internal Medicine Faculty

3 weeks ago

Medical College of Wisconsin Milwaukee, United States

The Medical College of Wisconsin is seeking clinician-educators and academic clinicians. Practice in outpatient settings, among enthusiastic colleagues with a reputation for excellence, with opportunities for teaching and scholarship. Our Internal Medicine Clinic is a recognized ...
Class A CDL company Drivers Wanted

1 week ago

Fortune Transportation Milwaukee, United States

Looking for More Miles? Drive for Fortune Transportation to enjoy reliable weekly pay and consistent miles. You could EARN $65,000 - $75,000 per year and MORE · We believe truck drivers are the backbone of America. If you are a safety-conscious driver who wants more miles, then ...
Truck Driver

2 weeks ago

Roehl Transport Milwaukee, United States

## **Weekly Home Time & Recent Pay Increase\** · This dedicated truck driving job is for a Class A CDL holder who wants to operate mainly in the Midwest with regional routing through Illinois, Wisconsin, Indiana, Ohio, Michigan, Kansas, Iowa, Minnesota, Kentucky, Arkansas, Tennes ...