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Museum of Contemporary Art Chicago Chicago, United StatesThank you for your interest in employment opportunities at the Museum of Contemporary Art. The MCA is an Equal Opportunity Employer. Candidates may be contacted for interviews. However, due to the high level of interest in positions, the MCA contacts only a small percentage of ap ...
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Hertz Chicago, United States Part timeHertz - Chicago - · Job Description: · Sign on bonus of $1, · $500 paid @ 30 days and $500 @ 90 days Apply Today · The · Customer Experience Associate · consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and service ...
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Weekend Overnight Resident Experience Associate
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The Bozzuto Group Chicago, United StatesAs the Weekend Overnight Resident Experience Associate (Fri & Sat, 11 P-7 A), youre the first person prospects and residents meet when they come home. You take ownership and pride in creating stellar first impressions and building ongoing positive r Resident, Associate, Experienc ...
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Hertz Chicago, United States**Sign on bonus of $1,000.00.** · The **Customer Experience Associate** consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class cu ...
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Customer Experience Associate
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Autocar Parts, LLC Highland Park, United States· Position at Autocar Parts, LLC · Summary · This position is customer focused and deals with processing customer orders, resolving inquires, contact center management including inbound/outbound calls and case management for external and internal customers. · Note: This role ...
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Customer Experience Associate
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Customer Experience Associate - Chicago, United States - Envoy
Description
**Customer Experience Associate**
at Envoy Global, Inc. Chicago, California or fully remote (within the US) Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.
**Customer Experience Associate**
**Location:** Chicago, California or fully remote (within the US)
**Envoy Global** is on a mission to disrupt the global immigration process Our patented online platform integrates the best of people and technology to streamline, simplify and expedite the immigration process for employers and individuals.
Every day, we are giving companies the tools they need to hire the best talent from around the world, send talent where its needed, and help support foreign workers and immigrants throughout the process. Were a fast-growing, award-winning technology company, a leader in our space, and are backed by some of the countrys leading venture capital and growth equity firms.
Due to continued growth and *internal career progression*, we are looking for another **Customer Experience Associates** (CXA) to join our Customer Experience team on a *permanent, full time basis*.
**Whether based in California, or Chicago**, the **Customer Experience Associate** knows that every Envoy Global customer is extremely valued and that all interactions are handled accordingly. Reporting into the Customer Experience Manager, you are the voice of Envoy Global, and a critical knowledge resource for our end users.
**As our Customer Experience Associate, your key responsibilities will include:**
Building proactive customer relationships in order to answer inquiries pertaining to the Envoy Global platform, whilst providing non-legal immigration support;
Problem-solving in real time, with the support of our internal Customer Relationship, Product, and Marketing Teams, as required;
Supporting Envoys affiliated Law Firms (GIA, and CIP) to assist foreign nationals with navigating their respective immigration processes;
Assisting new and existing customers with navigating our innovative technology platform;
Developing strategies/ideas to enhance Envoys user experience, whilst advocating for customers best interests by way of ensuring work transparency and efficiency.
**In order to apply for this role, you will need to possess the following skills, experience, and qualifications:**
2+ years of experience in a customer facing role;
Genuine desire to provide an outstanding customer experience;
Passion for technology, and for bringing innovative tech products to new users;
Skilled at quickly learning and adopting new technology tools;
Excellent written & verbal communication skills, including the ability to explain complex matters in laymen's terms;
Ability to consistently remain calm and positive under pressure;
Desire to work in a fast-paced, high performing technology company that fosters teamwork;
Yearning to immerse yourself in learning a new industry and/or product that benefits the world of global immigration;
Bachelor's Degree (desirable), *or* relevant experience.
**Voluntary Self-Identification**
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
As set forth in Envoy Global, Inc.s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order
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Form CC-305
OMB Control Number
Expires 05/31/2023
**Voluntary Self-Identification of Disability**
We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.
Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at .
You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.
Disabilities include, but are not limited to:
Autism
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
Blind or low vision
Cancer
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or hard of hearing
Depression or anxiety
Diabetes
Epilepsy
Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
Intellectual disability
Missing limbs or partially missing limbs
Nervous system condition for example, migraine headaches, Parkinsons disease, or Multiple sclerosis (MS)
Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression
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1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compli