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MSP IT Engineer - Washington, United States - latitude
Description
Salary:
$100, ,000/year
This position is 2-3 days per week remote / work from home and 2-3 days per week on site in DC / NOVA.
Design, develop, and/or integrate proven solutions to application problems for vast portfolio of commercial customers. Troubleshoot system administration issues or network concerns. Perform systems management and integration functions. Build physical and virtual servers and physical workstations with and without previously defined images or templates.
Duties and Responsibilities
Server administration and troubleshooting on full OSI layer .
Manage existing Microsoft Windows Server and Active Directory environments.
Install/Maintain virtual infrastructures.
Dell Server hardware maintenance and architecture
Create and manage existing customer environments in Azure
Manage hot fixes / standard patches for Windows servers and workstations.
Provide storage and server level administration.
Execute business processes (e.g. service level agreements, hand off from engineering to operations, support requests).
Update and maintain documentation pertaining to internal engineering processes.
Provide escalation support for operations issues off the help desk.
Utilize scripts to increase productivity and implement automation for repetitive tasks in operations.
Qualifications
Desired qualifications include:
Experience work for an MSP, utilizing a PSA and RMM Tools.
Experience with standardized builds of virtualization and migrating bare metal infrastructure to virtualized environments.
Experience building images a plus.
Experience with Windows Server 2012/2016. Active Directory, GPO, IIS, DNS, DHCP, DFS/R, Microsoft Certificate Authority, Essentials.
Experience with Dell server platforms and management tools.
Experience with 365 stack a huge plus