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    Lead Eligibility Specialist - Cheyenne, WY, United States - Automated Health Systems

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    Description

    Automated Health Systems, a dynamic healthcare company, is hiring motivated and team-oriented professional in the Cheyenne, WY area.

    Benefits:

    • Health/dental/vision/supplemental insurance
    • 401(k)
    • Vacation/PTO/Holidays
    • Hours of Operation: 7:00 a.m. to 6:00 p.m.
    • Comprehensive and ongoing training
    • Employee Wellness Program
    • Strong company culture
    • Career growth opportunities

    Responsibilities:

    • Providing education, assistance, and eligibility services to Wyoming Medicaid customers.
    • As a working Lead, providing leadership and "on-the-floor" support and mentoring
    • Handling complex eligibility scenarios while ensuring Eligibility Specialists accurately process applications and correctly make eligibility determinations
    Qualifications for the position include:
    • Team Player with excellent communication skills
    • Customer-focused with a passion for helping people
    • Strong PC Proficiency with a willingness to learn
    • Maintain confidentiality of personal health information
    • Minimum two years' experience in call center operations and/or health and human services with customer contact required
    • Experience in health/human services and knowledge of WY Medicaid preferred
    • Previous leadership with a strong customer service background preferred
    • Associate degree in social or behavioral services or equivalent training/experience required
    • On-site, in office position

    AHS is an Equal Opportunity Employer. Please visit our website for more information:

    "The Enlightened Choice in Health Service Management"



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