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Washington, D.C.

    Consultant Support Core BANKING - Washington, United States - Trusted Advisors

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    Description

    Job Description

    Job Description

    Nous recherchons pour le compte d'une banque internationale basée sur Casablanca, un Consultant support Core BANKING.

    Support applicatif

    • Le respect des engagements de traitements SLA, des incidents et des demandes d'assistance.
    • La mise en production des correctifs et leur suivi post MEP.
    • Garantir et contribuer au bon niveau de service des applications gérées et à l'amélioration de leurs performances.
    • Assurer la gestion des incidents en mode Astreintes
    • Contribuer à l'amélioration continue des processus (identification et correction des dysfonctionnements et des problèmes, processus, etc)
    • Suivre et réaliser les évolutions
    • Mettre en production les évolutions et assurer le suivi post MEP
    • Veiller à la mise en place des dispositifs de monitoring dans une approche proactive

    Reporting

    • Fournir la visibilité sur l'avancement des sujets au management et aux métiers.
    • Rendre compte au Manager du Support Applicatif de l'état d'avancement des évolutions
    • Amélioration continue
    • Contribuer aux études et analyses d'impacts concernant les adaptations SI sur son périmètre
    • Maintenir les indicateurs de suivi et de performance
    • Assurer la bonne application des pratiques Lean Management
    • Définir, implémenter et optimiser les procédures d'assistance et s'assurer de leur confirmateur avec les normes de la banque

    Profil recherché:

    Consultant avec une expérience dans le domaine de support de minimum 4 ans, dans le domaine bancaire et plus précisément de l'application le CORE BANKING Amplitude

    - Système d'Information

    • Connaissances techniques applicatives et plus précisément CORE BANKING Amplitude,
    • Connaissances techniques des domaines moyens de paiement, référentiels, engagements
    • Bonne connaissance générale des systèmes d'information
    • Ordonnanceurs de traitements, SQL, scripts shell, outil de testing

    - Compétences Fonctionnelles

    • Méthodologie de mise en place (conception, modélisation ...)
    • Techniques de gestion du projet (coordination, planification, suivi, reporting, remontée d'alertes...)
    • Connaissance du métier de la banque
    • Outils & environnements de développements et de tests

    - Communication orale et écrite

    Type de contrat: Freelance

    Durée de la mission: 3 mois renouvelables (projet minimum 1 an)

    Lieu: Casablanca



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