Shelter Case Manager Positions - McLean, United States - Contemporaries Inc

Contemporaries Inc McLean, United States

3 weeks ago

Description

Overview of Role:

Our client is looking for several full-time contract Shelter Case Managers to assist in providing intensive case management services to clients and their families residing at emergency shelters in the North Shore area, and West of Boston.

The work will include conducting client service needs assessments and developing an Individual Self-Sufficiency Plans with the primary goals of enhanced self-sufficiency and moving the client(s) to a more stable housing situation.

Responsibilities:
Provide intensive case management assessment to individuals facing housing crisis who seek services at the shelter.

Complete all required paperwork and gather all necessary documentation needed to finalize an accurate emergency housing and service needs assessment.

Ensure compliance with contracts, company policy & procedure and other governing documents.

Serve as organizational liaison to other social service providers and municipal officials.

Thoroughly document the initial service need for each client focusing on the following nine areas of concern: Health, Housing, Substance Abuse, Mental Health, Employment, Legal, Benefits, and Domestic Violence.

Provide initial program orientation to clients with the goal of assisting them in transitioning to enhanced self-sufficiency and more independent housing.

Uphold confidentiality, set limits, and monitor adherence to program rules and regulations including the good neighbor policy.

Maintain accurate and timely case notes and updated service plans.

Assist individuals in arranging appointments and transportation.

Provide transportation as needed.

Participate in weekly housing meetings and present client cases for permanent housing opportunities.

Engage all clients by understanding and addressing their needs whether within or outside the scope of work.

Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.

Maintain confidentiality of client, employee, and agency information in accordance with federal and state laws and funder requirements.

Ensure compliance with program/department, agency and/or funder requirements, as well as organizational policies & procedures.

Other duties as assigned.

Additional Information:
This position is eligible for a hybrid work schedule.

Travel within the community is required to meet with clients, attend meetings and collaborate with partner agencies.

This position may require evening and/or weekend availability to accommodate client schedules.

Qualifications:
Bachelor's Degree or a minimum of three years' experience in Human Services or related field (preferred/not required).

Haitian Creole and/or Spanish language proficiency (preferred/not required).

Sensitivity to low-income individuals of diverse backgrounds.

Assessment, advocacy, and case management skills.

Reliable transportation, valid Massachusetts driver's license and ability to meet insurance requirements.

Excellent communication and interpersonal skills.

Ability to work effectively with individuals from diverse backgrounds and cultures.

Strong organizational skills and attention to detail.

Ability to work independently and as part of a multidisciplinary team.

Proficiency in Microsoft Office Suite and case management software.

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