Automotive Bdc Representative - Queens, United States - Koeppel Mazda
Description
What We Offer
- Medical, Dental & Vision Insurance
- 401K Plan
- Paid time off and vacation
- Short/Long Term Disability
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Familyowned and operated
- Discounts on products and services
Responsibilities
- Answer the service phones in a timely basis
- Reach out to and follow up with prospective customers
- Generate appointments by means of proactive outbound prospecting and lead activity management to qualify and market to potential customers
- Connect new customers with appropriate service team member
- Work with customers in a professional, wellspoken manner
- Direct customers to product information resources, including those available online
- Proactively build out prospecting network
- Log all activity in a CRM
- Meet and exceed goals each month and quarter
Qualifications
- Strong verbal and written communication skills
- Previous experience in customer service preferred
- Proficiency with Microsoft Word, Excel, and Outlook
- Time management, prioritization and multitasking skills
- Clean driving record & valid driver's license
- We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._
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