Campus Cashier - Merced, United States - University of California Merced

Mark Lane

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Mark Lane

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Description

Hiring Range

Job Closing Date
This position is 100% fully on-site.

Applicant review and Interview selection will take place on or around 5/5/2024.

This position is represented by Clerical & Allied Services — CX Teamsters Local 2010


About UC Merced


The University of California, Merced, is the newest of the University of California system's 10 campuses and the first American research university built in the 21st century.

With more than 9,000 undergraduate and graduate students, UC Merced offers an environment that combines a commitment to diversity, inclusion, collaboration and professional development.

With bachelor's, master's and doctoral degree programs, strong research and academic partnerships, and community involvement, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.

Ranked among the best public universities in the nation by U.S.

News and World Report, UC Merced is uniquely equipped to provide educational opportunities for highly qualified students from the San Joaquin Valley and throughout California.

The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and supports the economic development of Merced and the region.


The Merced 2020 Project, a $1.3 billion public-private partnership unprecedented in higher education and completed in 2020, nearly doubled the physical capacity of the campus, enhancing academic distinction, student success and research excellence.

UC Merced also operates the Downtown Campus Center, a $33 million, three-story administrative building located in the heart of Merced.


The university's mission of educational excellence and rigorous inquiry is powered by three schools and numerous research institutes and centers that seek scientific and social solutions for the Valley, California and the world.

In partnership with UC San Francisco, UC Merced is preparing the way for a rigorous medical education program.

The course of UC Merced's evolution is piloted by a long-range strategic plan.

Enacted in 2021, the 10-year blueprint is guiding how the values of equity and justice influence our pathway to earning Carnegie R1 research status, growing enrollment, upholding our identity as a minority-serving institution, and operationalizing how commitments to equity, diversity and inclusion are enacted in each campus unit.


About the Job


Reporting to the Campus Cashiering Supervisor, the Campus Cashier works in Cashiering Services department, a full-service cashiering operation that is responsible for cash collection and recording various combinations of cash collection for payments of student accounts and non-student bills using on-line cashiering system (Transact).

The incumbent is responsible for cash management processing, customer service/departmental relations, balancing deposits, remittance processing, and administrative support.

Duties include, but are not limited to, interpreting electronic billing data transmitted from various campus systems; assisting campus departments with operational needs as it pertains to cash handling; reviewing student account receivables and advise customers of critical information while complying with federal FERPA Regulations, University policies, and relevant state privacy laws and regulations; evaluating complex payment transactions for students and nonstudents and recommend solutions; reviewing and monitoring of departmental deposits for completeness and accuracy; and performing reconciliation of accounts as necessary.

In addition, the incumbent utilizes the on-line cashiering system and prepare bank deposits in accordance with University and depository banking cash management standards, along with transmitting and balancing cashier receipts to various databases on campus.

They, along with the department, supports Student Business Services team during peak times for end user inquiries, including tickets in ServiceNow or answering general billing questions.

They use tact and sound judgement in dealing with students/parents, staff, faculty and the general public, and works in a team environment.


Key Responsibilities:

  • CUSTOMER SERVICE/DEPARTMENTAL RELATIONS Provide excellent customer service to a diverse population of students, parents of students, University employees, and the general public. Establish and maintain effective interpersonal relationships with supervisors and colleagues to promote a cooperative and team environment within the department.
  • BALANCING DEPOSITS Review and monitor balance sheet, income, and expense account/fund information submitted with campus departmental and subcashier deposits for valid accounting data. Verify, record, and distribute revenue to departmental general ledger accounts through the Cashiering System (Transact), completing all transactions daily in accordance with campus Cash Management guidelines. Ve

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