Mortgage Service Specialist - Scarborough, United States - Sun Cloud LLC
Description
The Mortgage Servicing Specialist performs the following duties:
Maintains mortgage information including payment postings, import and funding new loans and updating member information, processing payoffs, curtailments, monthly statements, adjustments, account research etc.
Answers members questions regarding payoffs, escrows, change of owner, note modifications, discharges, beneficiaries and other details of existing loans. Prepares routine letters to members. Processes monthly PMI billing to provider. Performs other duties as assigned.Experience & Education
One to three years of similar or related work experience. High school education or GED.
Interpersonal Skills
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
If an employee requires a reasonable accommodation based on a disability, he or she must notify his or her direct supervisor or human resources.
Enters and locates information on computer.- Presents information to individuals and/or small or large groups.
Creates documents, reports, etc., using a - computer, pen, pencil or other means of recording information.
Grasps and manipulates objects of different - size and weight, requiring fine motor skills and hand-eye coordination.
Visually locates and identifies information, - often in small print.
Reads information, often in small print.
- Sits at desk for extended periods of time.
- Repetitive motion with hands and arms while using computer.
- Pay: $43, $49,992.87 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (required)
Experience:
- Mortgage Services/ MortgageSpecialist: 3 years (required)
- Customer service skills: 3 years (required)
Ability to Commute:
- Scarborough, ME required)
Work Location:
In person
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