SCCM Engineer - Redmond, United States - LTIMindtree

LTIMindtree Redmond, United States

3 weeks ago

Technology / Internet

Description

Hi,

Hope you're doing well. We have an opening for the below role. Kindly let me know your thoughts.

Job Description

Job Title: SCCM Engineer

Job Location: Redmond, WA (Hybrid)

Job Type: Full Time/ Contract

Job Description

END USER COMPUTING: Windows 11, Intune, O365, AirWatch

Must Skill sets – Windows 11, Intune, O365, AirWatch, Windows Client OS Patching, SCCM, Ivanti, Active Directory-LAPS, Deskside Support.

Roles & Responsibilities:

Study, plan, propose, coordinate and implement End User Computing projects for support, migration and upgrade considering capacity/resource planning for mission critical infra application environment.
Research and lead the design of modern end user computing solutions
Define and promote end user technology standards for hardware, OS, core applications, and peripherals
Evaluate, establish, integrate and maintain end user technology applications used to manage desktops, laptops, virtual desktops, virtual applications and mobile devices
Lead complex troubleshooting efforts and root cause analysis
Proactively automate, streamline and simplify engineering processes and routine tasks
Oversee the updating and creation of system documentation for engineering, operations, and support teams
Lead and plan multiple cross company projects and initiatives that impact the end user computing solutions and experiences
Operate under minimal direction and sometimes leads others
Lead transition of operational tasks to managed service provider and act as an ongoing resource
Provide guidance to other members of the team
Provide expert technical advice to peers and leadership
Participate in the on-call rotation
Maintain a regular and predictable work schedule and coordinating with leadership/peer teams.
Related certifications preferable.
Focus towards service improvement and process automation.
ITIL Knowledge – Problem Management and Change Management.
Provide Level- 24/7 support and troubleshooting to resolve issues within SLA.

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