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Bonita Springs

    Customer Service Representative - Bonita Springs, United States - Lee Health

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    Full time
    Description

    Location:Bonita Health Center -3501 Health Center BlvdSuite 1119Bonita Springs FL 34135

    Department: LPG Convenient Care - BCHC

    Work Type: Full Time

    Shift: Shift 1/6:45:00 AM to 5:15:00 PM

    Minimum to Midpoint Pay Rate:$ $18.75 / hour

    Summary

    Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.

    • You will travel between Bonita Health Center, Page Field on US 41, and Metro Outpatient Center On Metro Parkway.
    • Bonita has hours of 6:45am to 5:15pm
    • Metro has hours of 8am to 8pm
    • Page Field has hours of 7a-7p
    • You will work every other Saturday + Sunday and will have variable weekdays.

    The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

    RequirementsEducational Requirements

    Degree/Diploma ObtainedProgram of StudyRequired/
    Preferred
    and/orHigh School Diploma or EquivalentRequired

    Experience Requirements

    Minimum Years RequiredArea of ExperienceRequired/
    Preferred
    and/orLess than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferred

    Additional Requirements

    1-2 years prior experience required for Lee Health Solutions.


    State of Florida Licensure Requirements

    LicensesRequired/
    Preferred
    and/orNot Required

    Certifications/Registration Requirements

    Certificates/RegistrationsRequired/
    Preferred
    and/or

    Additional Requirements

    Basic Life Support (BLS) may be required at some locations within 90 days of hire.

    US:FL:Bonita Springs



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