Manager, Advancement Operations - Chicago, United States - Adler University

Adler University

Verified Company

Chicago, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Reporting to the Director for Institutional Advancement, Alum Relations and Individual Giving will be primarily responsible for the day-to-day management of the OIA database and gift administration assuring high quality, consistency and accuracy of all related information.

Under general direction, coordinates and conducts database mining that provides information to support and enhance decision-making, strategic planning and outcomes assessment for the OIA department and/or other internal staff.

Interfacing with all members of the OIA team he/she ensures timely and comprehensive data collection and input, performing data extraction, reporting and prospect research as required.

This position is solely responsible for providing accurate and timely internal and external gift management and information.

Further responsibilities include, preparing and leading monthly reconciliation meetings with the finance team to ensure fundraising metrics align with the ledger, overseeing regular prospect management meetings to assist gift officers in maintaining active portfolios, and working with the Director for Institutional Advancement, Alum Relations and Individual giving to devise and implement data tracking and enrichment programs to measure and improve alum engagement.

Education/Experience:

K/S/A

Works independently to deliver high quality reporting after thoroughly verifying the results of data
Displays superior communication skills in working with technical and nontechnical users, developing and maintaining collaborative relationships among all levels of an organization
Demonstrates strong organizational skills including an ability to manage multiple tasks simultaneously, establish priorities, exercise good judgment, meet or exceed deadlines, and ensure issues are resolved in a timely manner
Functions collaboratively as part of a fastpaced, donororiented team, performing effectively as an independent producer under broad management direction, and demonstrates a willingness to support the team on all levels to get the job done
Maintains a high degree of donor satisfaction through timely acknowledgements and effective dealings with the University's external constituency
Enhances and maintains a depth of expertise in data understanding, data mining, business processes and reporting as well as understand the data needs of users and produces reports
Demonstrates proficient writing abilities
Is well organized with the ability to meet or exceed deadlines
Maintains confidentiality

Essential Duties & Responsibilities:

Gift Processing

Enters and tracks all pledges, gifts and proposals in the Raiser's Edge database
Manages pledge reminder process to ensure pledge fulfillment
Manages monthly reconciliation and forecasting process of cash gifts/pledges and previous fiscal year receivables, working closely with the Finance team

Donor Relations

Acknowledges individual, corporate, foundation and inkind contributions in a timely manner
As needed, composes gift recognition and acknowledgement letters
Manages tribute donations and payroll deduction process
Creates and issues annual giving statements to donor population
Assist with the writing and design of stewardship reports
Manages pledge contracts
Responsible for recognition signage and plaquing
Prepare stewardship impact reports for donors

Database Management

Performs routine audits of data, making corrections and additions as needed
Creates policies and procedures manuals for data entry and ensures compliance across staff, training users on proper data input and extraction
Manages user security to ensure proper entry and protection of data
Performs systems maintenance in conjunction with Blackbaud standards
Designs and develops standardized operational, management, and ad hoc reports; prepares reports fulfilling the requirements of federal, regional, and state agencies and other external organizations; works with user community to understand reporting needs
Coordinates and communicates with appropriate staff regarding the interface of the department files with other University data files and operations, maintaining and updating data definitions and databases for consistency and adherence to standards
Regularly imports data on gifts, new constituents, actions, and other record types into the database

Prospect Management & Research

Researches and analyzes prospects for gift cultivation and Board participation
Establishes and maintains the prospect moves management systems capturing prospects' positioning in accordance with the appropriate solicitation timeline; reports out accordingly

Information and Data Services

Prepares and maintains financial and statistical reports, producing according to schedule or as requested on an ad hoc basis
Maintains constituent information and provides reporting to various departments including but not limited to Marketing and faculty for