Member Representative - Y Connect (Tue 2-6pm & Thu 10am-2pm) - Mukwonago
1 month ago

Job summary
Under the direction of the Membership Director and in accordance with Association policies Y Connect serves as lead ambassador member engagement customer service primary point contact prospective members key driver satisfaction retention.
- Effectively engage members prospects ensuring accurate empathetic communication person phone email
- Model premier customer service demonstrating empathy active listening timely follow-up inquiries concerns
Job description
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