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    Residential Aide - Brooklyn, United States - Neighborhood Association

    Neighborhood Association
    Neighborhood Association Brooklyn, United States

    2 weeks ago

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    Description
    Job Title: Asylum Shelter Residential Aide

    Reports to: Shift Supervisor

    FLSA Status: Non-Exempt

    Summary:

    We are seeking a dedicated Asylum Shelter Residential Aide to ensure the safety, security, and well-being of both asylum seekers and staff, as well as maintaining a secure and welcoming environment in compliance with asylum seeker-specific policies and operational procedures.

    Responsibilities:

    The Asylum Shelter Residential Aide will be responsible for, but not limited to:
    • Diligently monitoring asylum seekers, living units, dormitories, and facility premises to ensure the safety and security of each resident.
    • Adhering to asylum seeker-specific shelter policies while following staff policies and procedures.
    • Conducting essential administrative tasks, including maintaining detailed communication logs, documenting asylum seeker activities, behaviors, and engagement.
    • Providing compassionate assistance to asylum seekers, addressing questions, and promptly resolving any arising issues.
    • Thoroughly inspecting all items entering the facility to guarantee the safety of asylum seekers and staff.
    • Monitoring video footage of common areas such as hallways, staircases, and lounges.
    • Strictly adhering to safety, health, and fire hazard guidelines, organizational policies, and procedures, as well as the mission and values of the organization.
    • Conducting regular hourly rounds of the facility.
    • Promptly reporting any immediate safety hazards to appropriate supervisory or maintenance personnel.
    • Collaborating with security personnel to ensure the safety of both staff and asylum seekers in the program.
    • Preparing living spaces for vacancies, including emptying, cleaning, and properly tagging asylum seekers' belongings when necessary.
    • Accurately documenting all incident details, participants, actions taken, and outcomes.
    • Demonstrating flexibility in scheduling, including the possibility of working evenings, weekends, and holidays as needed.
    Professional & Personal Qualifications:
    • High School Diploma/GED.
    • NYS Security License preferred.
    • F-02 Certificate of Fitness.
    • CPR/Basic First Aid certification.
    • Food handler certificate NYC/NYS.
    • Ability to establish and maintain professional boundaries when working with asylum seekers.
    • Prior experience in a residential facility is advantageous.
    • Knowledge of HIPAA guidelines and standards.
    • Exceptional written and verbal communication skills.
    • Strong problem-solving and analytical abilities.
    • Commitment to excellence and high standards.
    • Demonstrated good judgment with the ability to make timely and sound decisions.
    • Proficiency in assessing emergency situations and responding effectively.
    • Bilingual (Spanish, French, Creole, or other languages) preferred.
    Physical Demands and Working Environment:
    • Frequent bending, lifting, reaching, extended walking.
    • Lift and/or carry up to 25 pounds.
    • Ability to climb stairs.
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