Medical Office Scheduler - Saint Petersburg, United States - BAY AREA HEART CENTER

Description

Title:
Medical Office Patient Service Representative


Full-time Monday - Friday


Position Summary:

Member of the front office team providing scheduling services to our patients. Obtains information, answers questions and provides direction and assistance to anyone entering the office.
Servicing the needs of those patients, referring doctors and business affiliations contacting the office via phone.


Primary Functions:

Answer phones and triage calls to proper personnel
Schedule appointments according to practice guidelines.
Do phone notes/flags in patients chart
Pull new patient and post hospital records, scan insurance cards and information into system.


Safety Standards:

Employee follows guidelines, policies and procedures as stipulated through

Orientation process and as outlined in manuals: Bloodborne Pathogens, Safety and Emergency Preparedness, Hazardous Material, TB manual, Bio-medical waste management.

Qualifications:

High school diploma or GED, previous work experience in office environment, enjoys patient contact, greets patients with a smile and has a pleasant disposition, portrays professionalism on the phone and in person.

Computer experience and previous medical office involvement is helpful but not required.


General Skills:

Ability to read and understand documents and records
Ability to write and prepare documents and reports
Ability to understand and perform math computations
Ability to learn how to use various office and computer equipment


Reports to:
Receptionist Supervisor


Job Type:
Full-time


Application Question(s):

• What is your desired salary?

Experience:

• Medical receptionist: 1 year (preferred)
• Cardiology: 1 year (preferred)
• Athenahealth: 1 year (preferred)

Work Location:
In person