Collections Agent - Hopewell, United States - Vantage Point Federal Credit Union

Vantage Point Federal Credit Union
Vantage Point Federal Credit Union
Verified Company
Hopewell, United States

1 month ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

Job Summary:

Duties:


  • Contact individuals with overdue payments
  • Negotiate payment plans and terms
  • Update account status records
  • Utilize accounting software for accurate documentation
  • Handle inbound and outbound calls professionally
  • Provide exceptional customer service during interactions
  • Understand debits and credits for credit union accounting
  • The ability to file WID's, to file proof of claims for bankruptcies, to handle incoming garnishments, liens, levies.
  • The ability to complete garnishments.
  • The ability to handle all aspects of repossessions for vehicles.

Qualifications:

  • Proficiency in financial concepts and terminology
  • Strong communication and negotiation skills
  • Ability to work independently and as part of a team
  • Knowledge of telemarketing techniques for collections
This position offers the opportunity to work in a dynamic environment where your skills will be valued. If you meet the qualifications and are looking to advance your career in collections, we encourage you to apply.


Pay:
$ $22.50 per hour

Expected hours: 40 per week


Benefits:


  • 401(k) matching
  • Disability insurance
  • Paid sick time

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • Office

Education:


  • Associate (required)

Experience:

Microsoft Excel: 1 year (required)

  • Customer service: 1 year (required)

Ability to Commute:

  • Hopewell, VA required)

Ability to Relocate:

  • Hopewell, VA 23860: Relocate before starting work (required)

Work Location:
In person

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