Collections Agent - Hopewell, United States - Vantage Point Federal Credit Union

Description

Job Summary:

Duties:

• Contact individuals with overdue payments
• Negotiate payment plans and terms
• Update account status records
• Utilize accounting software for accurate documentation
• Handle inbound and outbound calls professionally
• Provide exceptional customer service during interactions
• Understand debits and credits for credit union accounting
• The ability to file WID's, to file proof of claims for bankruptcies, to handle incoming garnishments, liens, levies.
• The ability to complete garnishments.
• The ability to handle all aspects of repossessions for vehicles.

Qualifications:

• Proficiency in financial concepts and terminology
• Strong communication and negotiation skills
• Ability to work independently and as part of a team
• Knowledge of telemarketing techniques for collections

This position offers the opportunity to work in a dynamic environment where your skills will be valued. If you meet the qualifications and are looking to advance your career in collections, we encourage you to apply.


Pay:
$ $22.50 per hour

Expected hours: 40 per week


Benefits:

• 401(k) matching
• Disability insurance
• Paid sick time

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Office

Education:

• Associate (required)

Experience:

Microsoft Excel: 1 year (required)

• Customer service: 1 year (required)

Ability to Commute:

• Hopewell, VA required)

Ability to Relocate:

• Hopewell, VA 23860: Relocate before starting work (required)

Work Location:
In person