Customer Service Representative - Oconto, United States - LeTourneau Plastics, Inc.

Description

This position acts as Receptionist while carrying out plant and office administrative duties.

Responsibilities include but are not limited to those described herein:

• Enter incoming Purchase Orders in Excel and manufacturing software
• Update manufacturing software with new quantities and pricing on quotes
• Disperse shop orders to appropriate departments
• Confirm Purchase Orders; communicate updates and changes when needed and follow up for revision
• Assist with updating orders in manufacturing software with Tooling and/or CNC fixture location changes
• Review and revise shop orders six weeks out; issue to Production
• Review and revise assembly orders four weeks out; issue to Production
• Responsible for sorting and filing completed and old shop orders
• Responsible for communication with customers on a daily basis
• Support office administrative needs
• Manage visitor traffic at the front window and maintain first impressions
• Act as primary phone operator by monitoring and transferring incoming phone calls

All other duties as assigned


PREFERRED QUALIFICATIONS

• Experience working in an office setting, preferably in a Customer Service capacity.
• Prior administrative experience in a manufacturing environment.
• Experience completing clerical tasks that require strong attention to detail.
• Proficient with computers, telephones and the Microsoft Office Suite.
• Prior experience with E2 Manufacturing Software preferred, exceptional Excel skills are required.

PREFERRED ATTRIBUTES

• Selfstarter, driven to expand role and grow longterm with the company.
• Team player with effective communication skills and a flexible, positive attitude.
• Ability to prioritize daily tasks. Detail and processoriented.
• Comfortable in a fastpaced environment.

Pay:
$ $25.00 per hour


Expected hours:
per week


Benefits:

• 401(k)
• 401(k)

matching

• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Inperson
• Office

Ability to Commute:

• Oconto, WI preferred)

Work Location:
In person