Technical Support - Prairie du Sac, United States - Compeer Financial

Compeer Financial

Verified Company

Prairie du Sac, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Technical Support

Job Category:
Technology

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Employment Type:Full-Time Regular

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Location:WI

Prairie du Sac ; MN
Mankato ; IL
Bloomington

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Compeer Financial is seeking collaborative, innovative and dynamic professionals to be a part of our Top Workplace culture

Tell me more about this opportunity._

Position Overview:

Essential Functions:

Responds to incoming requests to resolve technical problems, regarding equipment and software, including issue identification, research, and simple resolution steps.
Tracks telephone calls to ensure problems are properly prioritized, monitored, escalated and resolved appropriately.
Ensures the proper daytoday operation of team member equipment.
Performs installations, repairs, upgrades and other maintenance tasks.
Participates in afterhours and oncall rotation.
Supports moves/adds/changes to user hardware, phone and office equipment and remote/mobile access.
Participates in the tracking and tagging of equipment.
Determines the need for additional equipment.

Minimum Qualifications & Required Knowledge, Skills and Abilities:

Associate's degree in computer science, business administration, or related field; or an equivalent combination of education and experience sufficient to perform the essential functions of the job. Minimum of

1 years of computer processing or help desk experience with personal computers, hardware, software and mobile phones. Prefer experience with unified communications, Microsoft, Cisco, Citrix and video conference technologies.

Knowledge of network operating systems (LAN/WAN), data and voice communications, desktop operating systems/configurations and server, desktop and laptop hardware configurations.
Accuracy and attention to detail.
Effective interpersonal, oral and written communication and client service skills.
Effective organizational and time management skills.
Ability to work with a wide variety of internal clients.
Ability to work with mínimal supervision.
Ability to translate technical information into nontechnical terms.
Valid driver's license.
Who is Compeer Financial?_

Compeer Financial exists to champion the hopes and dreams of rural America.

By joining our team, you will help empower those in agriculture and rural communities to achieve their goals and expand their possibilities.

We embrace business agility and innovative approaches to serving our clients and communities.

Why join our team?_
Amazing team members who are passionate about serving agriculture and rural America.
Investment in our team members' education, growth and development.
Engagement in our communities through giving back and volunteerism.
Flexible, collaborative and dynamic work environment.
Great benefits:
Medical, Dental, Vision insurance
401K (3% Compeer contribution & up to an additional 6% match)
Paid time off (vacation, sick leave, holidays, volunteer time)

Find out why our team members choose Compeer Financial by watching this video.

How do I apply?_

Compeer Financial is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.