Banquet Server/pt - Albany, United States - Hilton Albany

Hilton Albany

Verified Company

Albany, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Essential Functions:

Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware.
Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
Greet guests and respond to requests in a friendly and courteous manner.
Serve the food and/or beverage in the order and according to the banquet captain's expectations to ensure consistency throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
Replenish beverages as necessary, and check with guests for overall satisfaction.
Once banquet is complete, reset banquet room according to Captain's specifications to ensure the cleanliness of the room for the following function.

Other Functions:

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the hotel's business needs.

Supportive Functions:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel._
Perform all assigned side work to include replenishing condiments and restocking Banquet shelves with supplies.
Perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards
Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.

Specific Job Knowledge, Skills, and Abilities:

Individual must posses the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities._
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings and service ware.
Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
Ability to remember, recite and promote the variety of menu items.
Ability to transport up to 30 pounds maximum. through a crowded room on a continuous basis throughout the shift.
Ability to operate beverage equipment, e.g., coffee maker., Rolling Carts
We're an equalopportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status._