- Supervise and direct the office's front-line clinical and clerical staff.
- Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals.
- Oversee and direct day to day office operations within budget guidelines.
- Assist with managing providers' schedules with templates and optimize patient care hours to enhance productivity.
- Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity.
- Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances, in-house cash balances, and bank deposits.
- Ensure that service excellence is delivered and perform service recovery whenever necessary.
- Manage office and medical surgical supplies within budget
- Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices.
- Conduct office staff meetings on a regular basis.
- Attend and actively participate in manager/supervisor meetings.
- Ensure that patient dignity and confidentiality are maintained at all times.
- Review and approve automated time reports for accuracy.
- Develop tools to support staff and enhance efficiency.
- Provide input into staff performance reviews. May participate with manager in conducting staff performance reviews. Provide one to one coaching and mentoring.
- Plan, execute and resolve all routine technical needs of the practice (phone, copiers, fax machines, PCs, etc)
- Monitor daily transaction activity to ensure compliance with procedures.
- Resolve complex or critical situations involving patients, staff and customers: consults with manager for guidance as needed (e.g., complaints, discipline, etc.).
- Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies.
- Develop and implement policies and procedures as needed to support the practice.
- Complete other duties as assigned.
- Bachelors degree or equivalent work experience
- Minimum of three years work experience in a medical or related business
- Comprehension of insurance plans including HMO,PPO, POS, commercial, Medicare, Medicaid
- Solid understanding of patient flow in a medical office
- Leadership experience
- Working knowledge of medical software, Word and Excel
- Experience managing daily cash activity and reconciling income reports with daily payments.
- Current license as a Registered Professional Nurse or eligible in the State of Illinois.
- CPR
- Bachelors degree.
- Knowledge of coding.
- Supervisory experience.
-
Operations Coordinator Nurse
2 weeks ago
Northwestern Memorial Healthcare Evanston, United States Full timeJob Description · Work Hours: Monday - Friday, 8:30am to 5:00pm · Location: 633 Emerson Street, Evanston · The Operations Coordinator Nurse reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies ...
-
Operations Coordinator Nurse
2 weeks ago
Northwestern Medicine Evanston, United States Full timeBenefits · * $10,000 Tuition Reimbursement per year ($5,700 part-time) · * $10,000 Student Loan Repayment ($5,000 part-time) · * $1,000 Professional Development per year ($500 part-time) · * $250 Wellbeing Fund per year($125 for part-time) · * Matching 401(k) · * Excellent medica ...
-
Operations Coordinator Nurse
2 weeks ago
Northwestern Medicine Evanston, United States**Work Hours: Monday - Friday, 8:30am to 5:00pm** · **Location: 633 Emerson Street, Evanston** · The **Operations Coordinator Nurse** reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with a ...
-
Operations Coordinator Nurse
2 weeks ago
Northwestern Memorial Healthcare Evanston, United States**Company Description** · At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportu ...
-
Skokie School District 68 Skokie, IL, United StatesPosition Type: · Student Services · Date Posted: · 1/10/2024 · Location: · Old Orchard Junior High · Date Available: · A.S.A.PApplicants for this position must hold a vaild Illinois Professional Educator's License endorsed in School Nursing. · The summary of this position is as f ...
-
Intake Nurse Coordinator
1 day ago
Shawna Nicole Consulting Skokie, United States**INTAKE NURSING COORDINATOR LONG TERM CARE** · **JOB SUMMARY**:Determines the clinical appropriateness of alladmissions of new and returning residents from home, hospital, or other health care settings and maintains facilities at their capacities. · **ESSENTIAL DUTIES** · - Rece ...
-
Intake Nurse Coordinator
2 weeks ago
Shawna Nicole Consulting Skokie, United States**INTAKE NURSING COORDINATOR LONG TERM CARE** · **JOB SUMMARY**:Determines the clinical appropriateness of alladmissions of new and returning residents from home, hospital, or other health care settings and maintains facilities at their capacities. · **ESSENTIAL DUTIES** · - Rece ...
-
Clinical Nurse Coordinator, Cardiac/Stroke
3 weeks ago
North Shore Inc Evanston, United StatesPosition Highlights: Position: Clinical Coordinator · Location: Evanston Hospital · Full Time/Part Time: Full-Time (40 hours per week) · Hours: Days · Description: · 2 Louis is a 29-bed telemetry acute medical unit specializing in general medicine, stroke, and cardiac care. ...
-
Clinical Nurse Coordinator
3 weeks ago
Northshore Glenview, United StatesPosition Highlights: Position: Clinical Nurse Coordinator, Medical Stroke Telemetry · Location: Glenbrook Hospital · Full Time/Part Time: Full Time, Night Shift · Hours: 40 · Required Travel: N/A · What you will need: · License: Current professional Nursing Licensure in the ...
-
Nursing Lab Coordinator
3 weeks ago
City Colleges of Chicago Chicago, United States Part timeNURSING LAB COORDINATOR - PART TIME · MALCOLM X COLLEGE · Malcolm X College is currently seeking Nursing Lab Coordinators - Part Time. A Nursing Lab Coordinator - Part Time is responsible for providing nursing skills demonstrations, monitoring student performance, creating lab sc ...
-
Nurse Unit Coordinator RN/LPN
4 hours ago
Highland Health Care Center Highland, IL, United States Full timeLong-Term Care Nurse Unit Coordinator Opportunity Highland Healthcare Center is seeking a Nurse Unit Coordinator Are you searching for a new career opportunity? Looking for a fresh start? If you have a passion for helping others and want to work for a skilled nursing facility tha ...
-
Research Nurse Coordinator
1 week ago
The Symicor Group Chicago, Illinois, United States PermanentThe Position · We seek to fill a Research Nurse Coordinator role in the Chicago, IL area. The candidate will be responsible for the accurate completion of visit procedures and collection of information from study patients according to protocols, and for protecting the health, saf ...
-
Clinical Nurse Coordinator
1 week ago
Shirley Ryan AbilityLab Chicago, IL, United StatesYou'll work in a truly inclusive environment where diversity and equity are championed through words and actions. You'll play a role in something that's never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advan ...
-
Clinical Nurse Coordinator
3 weeks ago
Natera Chicago, United StatesPOSITION SUMMARY: · The Clinical Nurse Coordinator will support Natera's Prospera Kidney product, and will interact with medical professionals at transplant clinics and internal Natera employees to build a best in class patient care organization. As the subject matter expert and ...
-
hepatology nurse coordinator
3 weeks ago
Trinity Health Maywood, IL , USA, United States Part time**Employment Type:** · Part time · **Shift:** · **Description:** · We are seeking a Registered Nurses (RNs) who are dedicated to providing exceptional care to those we serve at Loyola University Medical Center (LUMC). In return, we provide a supportive atmosphere where you can gr ...
-
Registered Nurse Coordinator Nursing Quality
3 weeks ago
OSF Healthcare Oak Lawn, IL, United StatesCoordinator Home Health Admissions RN · Overview · Pay range for this position is $ $48.76/hour. Actual pay is based on years of licensure. · POSITION SUMMARY: The Coordinator Home Health Admissions RN is a member of a collaborative team responsible for providing virtual nursing ...
-
Nursing Faculty, Clinical Coordinator
2 weeks ago
National Louis University, IL Chicago, United StatesOverview · Nursing Faculty Clinical Coordinator · National Louis University is seeking an exceptional individual who will coordinate all aspects of student clinical placements in addition to teaching responsibilities for our Nursing Programs. This is a 12-month Administrative Fac ...
-
Third Party Nurse Coordinator
3 weeks ago
Fertility Centers of Illinois, LLC Chicago, United StatesJob Description · Job DescriptionBe a part of a team dedicated to helping people build families · Fertility Centers of Illinois is one of the nation's leading infertility treatment practices, providing advanced reproductive endocrinology services in the Chicagoland area for more ...
-
Graduate Nurse RN
6 days ago
Ascension Evanston, United States Full timeDetails · Sign-on bonus: Up to $ · Department: Telemetry · Schedule: Full Time, Day Shift · Hospital: Ascension St Francis · Location: Evanston, IL · Benefits · Paid time off (PTO) · Various health insurance options & wellness plans · Retirement benefits including em ...
-
Triage Nurse
17 hours ago
Northwestern Memorial Healthcare Evanston, United States Full timeJob Description · Work Hours: Monday - Friday, 8:30am to 5:00pm · Location: 633 Emerson St, Evanston · The Triage Nurse reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies w ...
Operations Coordinator Nurse - Evanston, United States - Northwestern Memorial Healthcare
Description
Job Description
Job DescriptionCompany DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?
Job DescriptionWork Hours: Monday - Friday, 8:30am to 5:00pm
Location: 633 Emerson Street, Evanston
The Operations Coordinator Nurse reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.
Under the clinical direction of the Medical Director and the administrative direction of the Practice Manager, the Operations Coordinator, Nurse participates in the planning, leading, and organizing of activities relating to quality patient care in the practice. S/he supervises and personally provides nursing care in the practice.
The Operations Coordinator Nurse will be responsible for supervising the daily operations of practice site(s), supervising clinical and administrative support personnel, coordinating provider schedules, manage practice collections, ensure service excellence and perform service recovery as necessary.
Position manages workload distribution and prioritization of tasks. Responsible for front-line communication with staff to receive and provide feedback regarding quality and productivity. Position may perform staff work in assigned areas of responsibility when not conducting coordinator function.
Responsibilities:
Additional Functions
AA/EOE
QualificationsRequired:
Preferred:
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
