- Measure and increase utilization of technicians to provide service in a profitable manner.
- Ensure technicians always operate in a safe manner and are properly trained on all safety procedures.
- Drive sales through exceptional service and addressing customer's needs both seen and unseen.
- Troubleshoot dock and door equipment, mechanisms, mechanical systems, and electrical circuits.
- Perform service, maintenance, repair, and installation on commercial doors and loading dock equipment.
- Perform preventive maintenance inspections on warehouse facilities.
- Assure quality by checking for proper installation, clearance, and balance.
- Communicate clearly and effectively.
- Properly complete all paperwork.
- Demonstrate a desire and ability to take care of the customer.
- 5+ Years Door Service & Installation Experience is required and Fire Door Certification is a plus.
- Dock Equipment Service & Installation Experience is a plus.
- Good customer service skills are required.
- High school diploma, G.E.D. or tech school graduate preferred.
- Ability to work outdoors, at heights, and lift up to 100 pounds.
- Good communication and paperwork skills.
- Ability to pass a physical, drug screen and background check.
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Dock & Door Technician - Team Lead - Nashville, United States - Material Handling Inc.
Description
ApplyDescription
Material Handling Inc.
is a leading material handling equipment service provider in the Southeast and we are looking to add to our Nashville, TN team.
We are looking for an experienced Dock & Door Technician to install, service and repair loading dock equipment and industrial doors at customer facilities in Middle Tennessee.
If you have a great attitude, strong leadership skills and a desire to deliver world class customer service then we want to talk to you.
We offer a great team culture, competitive pay, strong benefits package including health/dental/vision/life insurance and 401(k) with employer match, opportunities for training, growth and advancement.
Job Responsibilities include the following but other duties may be assigned: