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Willoughby

    Quality Manager - Willoughby, United States - Arrowhead Talent Solutions

    Arrowhead Talent Solutions
    Arrowhead Talent Solutions Willoughby, United States

    3 weeks ago

    Default job background
    Description
    We are looking for someone to join the Team as our Quality Manager.

    As part of your job, you will:


    • Manage and maintain the AS9100/ISO9000 QA systems
    • Identify and quarantine Non-Conforming Product
    • Manage a Team of 3-4 Quality Techs
    • Support Floor Inspection for our 50+ CNC Machines
    • Establish and maintain Customer and Vendor relationships
    • Assist and support First Article Inspection requirements
    • Need to be comfortable with inspection procedures and GD&T
    • Maintain our inspection equipment Calibration System
    • Manage the Corrective Action Response (CAR) System

    The people who love this job and do well in this position:

    Are Detail-Oriented - Our Quality Team checks hundreds of different part numbers and

    thousands of dimensions monthly. For our Customers, even the smallest details matter.

    We've built systems and standards to keep things solidly in place and they will require

    disciplined execution by you and our Team to continue our strong Quality performance for

    our Customers.
    Have Strong Communication & Interpersonal Skills - Ours is a people and

    relationship business. While everyone wants every part to be good, that's not the reality

    we live in, as Quality in manufacturing is about managing variation. Your ability to have

    important (and sometimes difficult) conversations with Customers, Vendors and internal

    Teammates about the status of projects is a big part of the Quality Manager role. You'll

    get help from our Engineering Team as you balance the practical application and

    functionality of parts with the drawing requirements so we can provide important feedback

    to all concerned parties. Maintaining emotional control and de-escalating drama in

    challenging situations, especially with Customers, has helped grow trust and also grow our

    business.


    Practice Effective Time Management - A lot falls on the plate of our Quality Manager

    and a significant portion of it is unscheduled based on the shop floor and our Customer

    needs. Establishing clear plans for you and the Quality Team will be important along with

    the ability to prioritize multiple tasks. Executing to the plan while being flexible to adjust

    to emerging new priorities will help our Team provide timely action and communication for

    our Customers.


    Education, Skills & Experience:


    • 5+ years of experience in Quality and/or Manufacturing Management is
      required
    • Understanding of GD&T is
      preferred
    • Experience in Plate Inspection is
      preferred
    • A Bachelor's Degree in Engineering or related field is a
      plus
    • A Certified Quality Auditor qualification is a
      plus
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