- Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
- Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
- Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
- Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
- Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
- Receive, input, retrieve and relay messages to guests
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Valor Hospitality Huntsville, United StatesDOUBLETREE BY HILTON - HUNTSVILLE SOUTH · Nestled along the vibrant stretch of US Highway 231, this modern all-suite hotel boasts a prime location just 8 minutes' drive from downtown Huntsville. Situated 3 minutes' drive from the entrance to Redstone Arsenal US Army post, it off ...
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stayAPT Suites Huntsville Huntsville, United StatesWe are seeking a reliable and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. Your role will be crucial ...
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Front Desk Agent
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Aimbridge Hospitality Huntsville, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Part-Time Front Desk Agent
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Aimbridge Hospitality Huntsville, United States Part timeFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
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Hotel Front Desk Agent
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stayAPT Suites Huntsville Huntsville, United States· We are seeking a reliable and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. Your role will be cruci ...
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Hotel Front Desk Agent
2 weeks ago
stayAPT Suites Huntsville Huntsville, United StatesJob Description · Job DescriptionWe are seeking a reliable and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out pr ...
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Front Desk Agent
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Fairfield Inn - Cullman, AL Falkville, United StatesFairfield Inn by Marriott Cullman is seeking a Front Desk Agent to become a part of our team · Responsibilities: · Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests wi ...
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Part-Time Front Desk Agent
3 weeks ago
Aimbridge Hospitality Huntsville, United States Part timeJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
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Guest Service Supervisor
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Valor Hospitality Huntsville, United StatesDOUBLETREE BY HILTON - HUNTSVILLE SOUTH · Nestled along the vibrant stretch of US Highway 231, this modern all-suite hotel boasts a prime location just 8 minutes' drive from downtown Huntsville. Situated 3 minutes' drive from the entrance to Redstone Arsenal US Army post, it off ...
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Dialysis Outpatient LPN/LVN
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Fresenius Medical Care Huntsville, United States Full timePURPOSE AND SCOPE: · Functions as a member of the hemodialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a registered nurse in accordance with Fresenius Kidney Care (FKC) policies, procedures, and training and i ...
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Systems Administrator-Windows Server
1 week ago
DirectViz Solutions Huntsville, United StatesDirectViz Solutions, (DVS) is a rapidly growing government contractor that provides strategic services that meet mission IT needs for government customers. DVS provides innovative information technology solutions to government clients through the knowledge and expertise of our de ...
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Part Time Night Auditor
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MCR Hotels Huntsville, United States Part time· Part Time Night Auditor · TownePlace Suites Huntsville, 1125 McMurtrie Drive, Huntsville, Alabama, United States of America · Req #6360 · Monday, April 29, 2024 · The Night Auditor at the · TownePlace Suites by Marriott Huntsville · is responsible for the preparation and dispo ...
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Experienced Logistics Analyst
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Serco Huntsville, United StatesPosition Description · Are you ready to apply your logistics expertise to support critical national security objectives? This position supports a senior Army organization responsible for global security assistance operations. Bring your expertise to this great opportunity in Hun ...
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Experienced Logistics Analyst
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Serco Group Huntsville, United StatesPosition Description · Are you ready to apply your logistics expertise to support critical national security objectives? This position supports a senior Army organization responsible for global security assistance operations. Bring your expertise to this great opportunity in Hun ...
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Front Desk Clerk
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Days Inn & Suites by Wyndham Huntsville Huntsville, United StatesWe are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and ame ...
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Company Provided Leads- Licensed Realtors
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Amanda Howard Sotheby's International Realty Huntsville, United StatesJob Description · Job DescriptionJoin the top team in Huntsville, Madison, Athens, and Decatur · Are you an experienced real estate professional? Are you looking to enter the real estate industry for the first-time? Amanda Howard Sotheby's International Realty is looking for both ...
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Services supervisor
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BJ's Wholesale Club Madison, AL, United StatesJoin our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their au ...
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Part-Time Weekend Night Audit 11pm-7am
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Schulte Companies Madison, United States Part timeSchulte Companies - 135 Graphics Dr [Front Desk Agent / Reservations Agent] As a Night Auditor at Schulte Companies, you'll: Perform night audit duties including balancing daily transactions, preparing reports, and reconciling accounts; Greet guests and assist with check-in and c ...
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Outside Sales Rep
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Guest Service Rep
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Front Desk Agent - Huntsville, United States - Crescent Services
Description
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)