Am Room Attendant - West Hollywood, United States - Sunset Marquis
Description
_At the Sunset Marquis you're working at the crossroads of entertainment, luxury, and hospitality, where there's never a dull moment_
Job Summary
The AM Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.
Essential Duties and Responsibilities include:
- Ensure proper cleaning and sanitation guidelines of all guest rooms and suites (bedroom, living area, kitchen, outdoor spaces, bathroom), while adhering to hotel and department policies and procedures.
- Ensure safety, security, and proper handling/usage of assigned master keys and communication devices.
- Ensure any lost and found items are properly reported, recorded, and submitted according to the hotel and departmental Lost and Found Policy.
- Ensure any vital information is passed on to the AM Supervisor(s), i.e. room damage, lost and found, routine maintenance, etc., reporting any technical issues and maintenance needs.
- Must be able to crosstrain in other Housekeeping and Laundry related areas.
Competencies include:
- Is dependable and demonstrates an outstanding attendance record and is punctual.
- Displays high level of professional integrity and ethical conduct.
- Maintain calmness and composure under high levels of pressure.
- Adapt to frequent change, fast paced environment, delays, or unexpected events.
- Pays close attention to details.
- Ability to multitask and uses time efficiently and effectively.
- Demonstrates strong organizational and communication skills.
Essential Skills, Experience, and Education include:
- High school diploma or general education degree (GED); or
- 2 years related experience; or equivalent combination of education and experience.
- Luxury hotel and/or luxury residence experience preferred.
- High volume/ fastpaced environment experience preferred.
- Intermediate English
- Must have flexible work availability
Physical Requirements include:
- The employee will frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Salary Range:
$21.00/hr - $23.00/hr
- We are an equal opportunity employer valuing diversity and inclusion. All employment is decided on the basis of qualifications, merit and business need. Please click the following to_**_see our complete equal employment opportunity policy._
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