- Engage with clients in accordance with the Moncler Selling and Service standards
- Achieves and exceed sales goals and key retail KPIs (Average Dollar Transaction - ADT, Units per Transactions - UPT, Data Capture, Repurchase Rate, etc.)
- Develops and fosters long-lasting client relationships through engaging conversation and active clientele management
- Drive business and sales goals by proactively reaching out to existing clients and developing new clients
- Maintain company merchandise presentation standards
- Proactively follow-up with customer charge sends, repairs and holds
- Develop and maintain product knowledge
- Review and analyze personal KPI achievement, actively proposing adjustment to sales approach to drive these KPIs and to exceed client expectations
- Support in inventory preparation and execution
- Partner with all employees in the store to maintain a collaborative work environment
- Keyholder responsibilities
- Additional responsibilities as assigned
- Previous experience in luxury retail
- Proven track record of successful sales generation, building and developing client relations
- Results-driven and customer focused
- Strong communication skills (verbal, in person, via email, SMS, etc.)
- Strong attention to detail
- Proficient computer knowledge (MS Word, Excel and Outlook)
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Client Advisor - Atlanta, United States - MONCLER S.P.A.
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Description
POSITION OVERVIEW:
Create an exceptional client experience by way of advising clients in making purchases that satisfy their needs, desires and personal style.
RESPONSIBILITIES:
QUALIFICATIONS:
This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.
A reasonable estimate of the current base hourly range is $20.00 per hour to $24.00 per hour.EMPLOYMENT TYPE:
Temporary
WORKPLACE TYPE:
On site