Jobs
>
Columbia

    Field Services Engineer - North Carolina, United States - Graham Personnel Services

    Graham Personnel Services
    Graham Personnel Services North Carolina, United States

    1 week ago

    Default job background
    Description

    Our Greensboro client is a leader in manufacturing measurement solutions technology and has an immediate DIRECT HIRE career opportunity for an experienced Field Service Engineer. Seeking a specialist looking for a career working in the field using blended skills and experience in engineering and information technology support to assist customers with installation, troubleshooting and enhancement of product within manufacturing and able to support customers as needed in a 24/7 capacity with others on the team. You will be part of a team supporting their Fortune 500 customer base and will be traveling to multiple U.S. states and internationally as well. They offer pay up to $70k+ depending on skills and experience, and offer room for advancement, benefits including medical, dental, vision, 401k, life, gym membership contribution, employee assistance program, holiday pay and PTO. Join their growing field team with a friendly family feel, respectful, collaborative culture that supports employee growth and development.

    Summary:

    Reporting to the Quality Manager, conduct successful field support installations and training visits at customer sites (nationally and internationally) on behalf of the Company. Actively listen and understand customer concerns while identifying product support needs relating to systems and operations, technical software, and the integration of software and hardware. In this role you must be positive, enthusiastic and responsive to customers as a representative of the company and departmental teams.

    Responsibilities:


    • Install, configure, troubleshoot, and maintain both manual and fully automated electro-mechanical systems;


    • Deliver high quality service visits, repairs and support issues with high quality team performance;
    • Perform start up testing and customer training on features and general maintenance of product and identify, analyze, and repair all product issues, and communicate results with team and customer;


    • Cooperate with technical team and share information across the organization to solve any customer problems in a timely manner;


    • Provide technical support and training to customers and team members by phone, email, or through online remote sessions as needed.


    • Document and track all open action items from customer visits


    • Advise customer of upgrades, spare parts and new product opportunities to support sales team during onsite visits;


    • Ensure proper documentation relating to service calls, including records of time spent and parts used on each visit and properly reporting them into the CRM system and communicate daily via email to company office with updates on visit status


    • Coordinate pre-planning for any customer related visits between installer and sales team to optimize all customer visits;


    • Participate as part of the 24/7 on-call schedule for company technical team members and respond to all customer support requests with speed and accuracy of reply and diagnosis


    • Completes accurate repair tickets, installation and service visit reports and issue logs for all visits
    • Inputs all appropriate data and updates into CRM system timely


    • Achieves department productivity goals by complying with established priorities and work procedures, along with utilizing good time management skills


    • Ensures all technical information is used and all work performed is properly recorded on the appropriate records, with all inspection tools and equipment are in proper working order, and properly calibrated during accomplishment of all job activities


    • Comply to all company safety requirements and company guidelines, policies and procedures, FOD, 5S and safety requirements

    Requirements:

    • Bachelors degree in preferably an engineering or mechatronics degree
    • Two plus years of successful field service experience working with manufacturing customers and field training and installation with customers on site
    • At least five years experience in a technically oriented or complex component assembly/test environment. with the ability to troubleshoot, test, repair and service technical equipment
    • Support or troubleshooting experience with Hardware/Software and experience with a customer CRM software program, preferably Salesforce
    • Strong knowledge and interpretation reading mechanical and electrical drawings
    • Mechanical, electrical, and overall technical experience and aptitude
    • General knowledge of PLC automation and integration methods
    • Ability to travel domestically and internationally as needed to customer sites
    • Holds valid drivers license and ability to obtain passport
    • Ability to work extended hours
    • Excellent time management skills and history of dedicated timeliness and attendance
    • Excellent verbal/written/presentation communication skills
    • Positive, driven, team focused and self-motivated daily and while ensuring company and customer satisfaction
  • Horizon Ventures

    An IT Onsite Support Engineer is a professional who provides technical assistance and troubleshooting services for computer systems and networks at a specific location

    1 week ago

    Horizon Ventures Soudan, United States

    A good job can make a big difference. With us, it can even give second chances at life. As an international non-profit organization, our goal is to give as many blood cancer patients as possible a second chance at life and provide access to stem cell transplants. To help even mor ...

  • SEGRA

    Field Service Engineer

    4 days ago

    SEGRA North Carolina, United States

    Segra is searching for a dynamic and experienced Field Service Engineer to work within our Fayetteville/Wilmington, NC market. Based on the manager's evaluation of candidate experience and competency, we are open to hiring for this role at various levels. · The Field Service Eng ...

  • DP Solutions

    Service Desk Engineer

    1 week ago

    DP Solutions Columbia, United States

    Job Description · Job DescriptionJob Brief · The Service Desk Engineer is responsible for providing remote support assistance and remediation to our customers. This relates to all technology, including workstations, servers, printers, networks, and vendor specific hardware and so ...

  • Körber Pharma, Inc.

    Field Service Engineer

    1 week ago

    Körber Pharma, Inc. North Carolina, United States

    Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our und ...

  • Philips International

    Field Service Engineer

    1 week ago

    Philips International West Columbia, United States

    Field Service Engineer - Columbia District South Carolina page is loaded · Field Service Engineer - Columbia District South Carolina · Apply · locations · United States of America - Remote Based · Greenville (South Carolina) · Columbia (South Carolina) · time type · Full ...

  • Philips

    Field Service Engineer

    6 days ago

    Philips West Columbia, United States

    Job TitleField Service Engineer - Columbia District South CarolinaJob DescriptionAllow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot ...

  • Metric

    Senior Field Service Engineer

    2 weeks ago

    Metric North Carolina, United States

    Job Title: Senior Field Service Engineer · Location: Raleigh, NC + Thomasville, NA · Company Overview: · Join a dynamic systems integrator giant, a renowned leader in · systems integration, serving clients across diverse industries. I am seeking a · Sr. Field Service Engineer i ...

  • SEGRA

    Field Service Engineer II

    6 days ago

    SEGRA South Carolina, United States

    Segra is searching for a dynamic and experienced Field Service Engineer II to work within our Columbia, SC market. Based on the manager's evaluation of candidate experience and competency, we are open to hiring for this role at various levels. · The Field Service Engineer I is r ...

  • SEGRA

    Field Service Engineer I

    1 week ago

    SEGRA South Carolina, United States

    Segra is searching for a dynamic and experienced Field Service Engineer to work within our Charleston, SC market. Based on the manager's evaluation of candidate experience and competency, we are open to hiring for this role at various levels. · The Field Service Engineer I is res ...

  • Serco North America

    Intel Positions- Ts/sci with Poly Required

    14 hours ago

    Serco North America Columbia, United States

    Position Description: · Serco has dozens of job opportunities available within the Maryland Intelligence community. These positions are on very critical teams, supporting our Maryland customer. If you have a passion for supporting the government and using your business, engineeri ...

  • Actalent

    Certified Medical Assistant

    5 days ago

    Actalent Columbia, United States Full time

    CERTIFIED MEDICAL ASSISTANT · Kick your career in Healthcare into overdrive Actalent is looking for a full-time Certified Medical Assistant to support our client, a local leading Healthcare organization, onsite in Baltimore and Columbia MD. · JOB RESPONSIBILITIES · Medical Assis ...

  • Belay Technologies

    Front End UI Developer

    2 weeks ago

    Belay Technologies Columbia, United States

    **Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and finalist in 2021** · Belay Technologies is seeking a Front End UI Developer to maintain and add features to our patented automation framework, SummitRTS. SummitR ...

  • Actalent

    Full Time Healthcare

    1 week ago

    Actalent Columbia, United States Full time

    Description: · The medical assistant completes the patient intake process, assists clinicians with daily care, performs various medical tasks (vital signs) and documents information in the medical record. The medical assistant assists the clinician with administrative tasks inclu ...

  • EDF Renewables North America

    Project Manager

    2 weeks ago

    EDF Renewables North America Columbia, United States

    Scope of Position: · Scope: Under the direction of the Senior Project Manager or Associate Director - Project Management, the Project Manager is responsible for managing all aspects and phases of multiple solar EPC projects and programs. The Project Manager is primarily responsib ...

  • Barry Wehmiller Companies Inc

    Validation Project Manager

    2 weeks ago

    Barry Wehmiller Companies Inc Columbia, United States

    About Us: · BW Design Group is a fully integrated architecture, engineering, construction, system integration, and consulting firm committed to helping our clients realize their most critical goals from Strategy to Commercialization. As the only firm born from a manufacturing tec ...

  • 1Rivet

    Corporate Real Estate

    2 days ago

    1Rivet Columbia, United States

    GENERAL SUMMARY/JOB PURPOSE: · The CRE Project Manager provides a wide range of administrative and technical project tasks overseeing design, engineering, construction, renovations, commissioning and auditing operational systems. Serves as Owner's Representative for project manag ...

  • Actalent

    Certified Medical Assistant

    1 week ago

    Actalent Columbia, United States Full time

    Certified Medical Assistant Floater-Dermatology Specialty · Columbia will be main site for 3 days and Baltimore for 2 days (may change) · Assist with patient flow, taking vitals, giving injections, and other needs as required · Perform routine office testing, including but not ...

  • Geosyntec Consultants, Inc.

    Administrative Specialist

    2 weeks ago

    Geosyntec Consultants, Inc. Columbia, United States

    Overview: · Do you want to build an impactful career to change the world for the better? · Geosyntec has an exciting opportunity for an **Administrative Specialist **to provide office and reception support in our **Columbia, Maryland** office. The position plays a critical role i ...

  • Actalent

    Certified Medical Assistant

    5 days ago

    Actalent Columbia, United States Full time

    Description: · Assists physicians and nursing staff in the care of patients. Performs various patient care activities, including assisting with patient flow, taking vitals, giving injections, and other needs as required. Maintains nurses' stations, exam and procedure rooms. Perfo ...

  • Geosyntec Consultants, Inc.

    Early-career Gis and Data Analyst

    1 week ago

    Geosyntec Consultants, Inc. Columbia, United States

    Overview: · Do you want to build an impactful career to change the world for the better? · Geosyntec is an innovative, international engineering and consulting firm serving private and public-sector clients to address new ventures and complex problems involving our environment, n ...