IT Consulting Employee' - Farmers, United States - Crimson Enterprises

Savannah Johnson

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Savannah Johnson

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Description
About the Company

We are one of the leading companies specializing in secure and GDPR-compliant email encryption. Our solution combines multiple encryption technologies and applies them automatically. We call it "adaptive encryption". This enables our customers to fulfill their data protection obligations and simplify communication with external recipients.

What do we offer?

  • A diverse mix of tasks, including customer-related and in-house technical issues, as well as active involvement in our process development
  • A hybrid work model without the need for external appointments
  • Modern workspaces and a high openness to innovation
  • Flexible working hours and a regular workplace in the center of Chemnitz
  • Regular team events

What can you expect?

  • You will support our customers or their IT department from order receipt, through technical preliminary discussions, to the provision and configuration of our solution
  • You will gather customer requirements and implement the best possible product configuration based on their existing email infrastructure
  • You will work with our product management, sales, and IT teams to continuously improve our solution and internal processes
  • You will assist our support team with technical special cases and specific customer inquiries in the area of 2nd & 3rd level support

What should you bring?


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