Call Center Customer Service Representative - Stamford, United States - Dental Oral Surgery
Dental Oral Surgery
Stamford, United States
Verified Company
2 weeks ago
Description
Job Overview:
Responsibilities:
- Answer incoming calls promptly and professionally
- Provide information about products or services to customers
- Utilize scripts to provide accurate information to callers
- Upsell products or services when appropriate
- Conduct outbound calls for followups or customer surveys
- Maintain customer records by updating account information
- Perform data entry tasks accurately
Qualifications:
- Strong communication skills and phone etiquette
- Previous experience in sales or customer service is a plus
- Ability to effectively communicate in English
- Proficient in data entry and computer skills
- Ability to handle high call volumes efficiently
- Multilingual abilities are advantageous for this role
- Comfortable with outbound calling activities
Pay:
$ $21.00 per hour
Benefits:
- Health insurance
- Onthejob training
- Paid time off
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Call center
- Inperson
- Office
Language:
- Spanish or Mandarin (preferred)
Work Location:
In person
