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Outreach and Enrollment Specialist, Military - Tampa, United States - National Louis University
Description
Outreach and Enrollment Specialist, Military (Tampa Campus)
National Louis University - Tampa, FL
Overview:
Who We Are:
National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community that is committed to continuous improvement and superior student service. We believe that through education we are able to empower change and build healthy communities. Our hard-working community is based on collaboration and respect for all team members and students.
What We Offer:
At National Louis University, we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful. NLU employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Benefits.
What You Will Do:
This position will be responsible for executing the Enrollment and Outreach strategic plan to meet and exceed new student enrollment goals as they relate to engaging and enrolling current and former members of the military. As such, primary job functions for this position include: 1) building relationships with regional military base Education Services Officers to explore recruitment and outreach opportunities for military personnel and their dependents 2) participating and conducting local and regional recruitment events and 3) working with students to ensure they successfully move through the enrollment process.
Essential Responsibilities:
Maintains a high level of knowledge regarding program and the enrollment process and is able to communicate, both orally and in written form, NLU's admission requirements, program offerings, basic financial aid requirements, and scholarship opportunities with any prospective students as well as stakeholders.
Contacts prospective students and determines their educational need. Assess and promptly responds to the needs and concerns of prospective students, via email, social media, phone and in person including assisting with any questions about the students options and paperwork. Monitor systems tasks list to ensure all inquiries and tasks are completed in a timely manner. Meet or exceed high contact strategy plan.
Recruit active military, veteran, and dependent students for the University's undergraduate and graduate programs; develop, update, and maintain outside recruitment contacts.
Prepares reports of activities and tracking of prospects' and suspects' inquiries, applications, and student outcomes up to and including enrollment.
Builds relationships and act as the primary point of contact for partners to build knowledge of NLU community and generate inquiries. Actively pursues new military based partnerships for NLU through outreach and networking activities.
Develops and maintains a network of relationships that will serve to increase military personnel enrollment, such as alumni, current students, the military community, veterans, and dependent student of military personnel. Actively plans, attends and documents attendance at information sessions, military and community events.
Provides feedback and recommendations to management regarding recruiting strategies, customer service, communication, and recruitment programs.
Collaborate with Illinois Military Enrollment and Outreach Specialist on national campaigns and activities.
Maintains a strong knowledge of military educational benefits including any updates and changes as they may occur
Qualifications:
Bachelor's degree required.
1-3 years of experience working with students in an educational setting and/or experience in a sales environment.
Proficiency with Microsoft Word, Excel and PowerPoint. Experience with using student information systems, preferred.
Knowledge of social media tools such as Instagram, Snapchat, Facebook and Twitter.
Strong understanding of military educational benefits
Experience working with the military or military student (preferably in a higher education setting), preferred
Military experience strongly preferred
NLU Inclusion Statement:
National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued. We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. These are more than just words to us: they are truly a way of life for the NLU community. We recognize that differences in abilities, age, ethnicity, gender (identity and expression), race, religion, sexual orientation, socio-economic status, and background bring richness to our work environment. We affirm diverse perspectives, innovative contributions, and authentic presentations of self from every member within the NLU community. We believe inclusion is grounded in the actions we intentionally take each day. Our goal is to inspire and empower NLU employees and community members to cultivate an environment where we collectively focus on uplifting and advancing our institutional culture.
