Public Authority Office Assistant Iii - San Bernardino County, CA, United States - San Bernardino County

San Bernardino County
San Bernardino County
Verified Company
San Bernardino County, CA, United States

3 days ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

The Job:


In-Home Supportive Services (IHSS) Public Authority is seeking
Office Assistants III (Contract) to perform complex clerical work in support of the Criminal Background Investigations (CBI) process.

  • The CBI team processes approximately 1,000 fingerprints of IHSS providers on average each month. The CBI Case Management, Information and Payrolling System (CMIPS) Term clerk processes about provider termination letters along with No Longer Interested (NLI) Forms sent to the Department of Justice (DOJ) on a monthly basis.
  • Process fingerprint Live Scan Form paperwork.
  • Process providers terminated due to no payroll activity over one (1) year, including mail outs, data entry, and notating tracking systems.
  • Assist with training activities for consumers and Providers, which include maintaining and updating training materials, creating training documents, recruiting training attendees, and updating training information line; and assist in the demonstration and instruction of Timesheet Training Clinics in each office.
  • Prepare and conduct criminal background checks and verify qualifications of potential Providers for the purpose of referring qualified Providers from the registry to IHSS consumers.
  • Conduct home visits for IHSS Provider eligibility.
  • Receive, process, and direct incoming telephone and mail communications.
  • Process No Longer Interested (NLI) forms to be sent to the Department of Justice (DOJ).
  • Verify DOJ clearance reports.
  • Process registry clerk list, which includes thorough research, notating databases, and providing fingerprint information to the registry clerks.
  • Provide general information regarding the fingerprint process, DOJ, and the processing timeframe; and serve as liaison with the Department of Justice for purposes of Provider clearances.
  • Maintain the security and confidentiality of Individual Provider (IP) and IHSS PA consumer records in the computerized database as well as hard copy files.
  • Keep track of all orientation materials for their prospective office to assure enough materials are available for each orientation and following the ordering of forms and procedures.
  • Prepare, compose, and type or assemble a variety of information into proper form from outline instructions or established procedures.
  • Process all registry closed files on a monthly basis or as needed according to date.
  • Prepare statistical reports on program productivity, service and criminal background.
  • Assist with the Provider Benefits Program including health, worker's compensation, unemployment and disability benefits and claims.
  • Support Registry Specialist with information sessions and recruitment.
  • Perform special projects and other duties as assigned.
  • Provide backup to reception and other IHSS PA OA II and OA Ill clerical assignments.
  • Provide vacation coverage and temporary relief as required.
  • Must be able to travel throughout the County.

NOTE:
These are
contract positions for the Public Authority. Incumbents will
not attain status as County employees.


Excellent benefits include:

Health and Dental coverage for employee and eligible dependents; Vision coverage for employee; paid Vacation, Holidays, and Sick Leave.
THE DEPARTMENTCONDITIONS OF EMPLOYMENT**
Travel: Must be able to travel occasionally to different locations throughout the County.

At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation.

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Background:The applicant must clear a DOJ background for Criminal Offender Record Information (CORI) access within 3 months of hire date or will be terminated.
Must possess and maintain a valid California Driver License.


Minimum Requirements:


Experience:
Two (2) years full-time (or equivalent) of clerical experience in an _office environment_.

Duties must include a variety of office clerical tasks including, public contact, computer usage, typing, filing, routine fiscal tasks, answering the telephone, and data entry.


Desired Qualifications:


Experience in a California Public Human Services Program (i.e., Public Authority, Transitional Assistance, Children and Family Services, Aging and Adult Services, Child Support, or Preschool Services) is highly desirable.

  • Applicants who have
    experience working in a confidential environment and general knowledge of elderly and disabled home care needs and issues are encouraged to apply.
-
Computer Experience managing and maintaining a computer database and Windows operating systems is desirable.


Bilingual Skills - Spanish/English


Selection Process:


EEO/ADA:

San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

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