Supply Chain Specialists - Atlanta - Avacend Inc

    Avacend Inc
    Avacend Inc Atlanta

    1 day ago

    Description

    Qualifications & Requirements


    • Required: High School diploma; GED equivalent


    • Preferred: Undergraduate degree in Business Administration, Logistics, Supply Chain, or equivalent work experience


    • Required: At least one year in a customer-facing role


    • Preferred: Three years in a customer facing role; three years in a call center


    • Strong customer service and relationship background, strategic thinking, effective communication and business writing skills


    • Must have strong research or analytical skills, attention to detail, effective problem solver and influencing skills


    • Must have a strong sense of urgency and be empowered to make timely and informed decisions


    • Building collaborative relationships within POM, Supply chain/OTC organization and our external partners


    • Knowledge of supply chain, Order Management, and Customer Services processes and systems.


    • Knowledge of the CCNA Product Supply system, Order Management and Salesforce & SAP is a plus. Other systems used include CRM Database, MS Office; Outlook, Word, Excel, SharePoint, Genesys


    • Ability to excel and contribute in a fast paced and changing work environment with accuracy while meeting SLA's and deadlines


    • Express ideas precisely, persuasively and effectively; listens and responds appropriately to Customers and co-workers and all levels of management in an effective professional manner.


    • Commitment to and passion for continuous improvement.


    • Ability to understand overall Company objectives and manage competing project and tasks


    • Roles within this organization include teleworking and remote working. Candidate must be able to work independently with minimal daily supervision


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