Customer Operations and Supply Chain Specialist - Atlanta
1 day ago

Job summary
We are seeking a Customer Operations Specialist on a contract basis who will support the company's business needs. This role is remote with in-office work once a month in Atlanta GA.The Customer Operations Specialist serves as a single point of contact for customers Shared Services Sales and Product Supply System (PSS) teams.
This role manages both planned and unplanned sales activities that impact multiple orders and customers leads meetings with internal stakeholders as well as key customers.Responsibilities include assessing complex issues gathering and synthesizing input from stakeholders collaborating to develop effective solutions communicating and implementing those solutions this role manages day-to-day customer service activities including managing high volume of inbound emails prioritizing tasks to meet established performance metrics
- Manage planned activities resolve issues impacting multiple orders or customers by determining solutions executing changes
- Lead cross-functional meetings to resolve operational customer-related issues
Job description
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