Regional Director of Resident Care - Rockville, United States - Sunrise Senior Living

Description

Overview

The Regional Director of Resident Care (RDRC) is the nursing clinical leader responsible for providing oversight for the delivery of safe, evidence-based resident care for the independent, assisted living, and skilled nursing communities in the assigned region. The RDRC provides direct clinical oversight by conducting comprehensive site visits and by directing and monitoring nursing care and actively leading clinical quality and process improvement initiatives. Identifies and mitigates clinical risk while assuring compliance with all Federal, State, Provincial, board of nursing, and other applicable regulations. Provides training, coaching, and mentoring to community team members. Provides strategic leadership consistent with the Sunrise culture for the implementation of organizational initiatives by applying principles of change management while assuring effective communication and follow-up. Participates in the hiring of Resident Care Directors and collaborates with community leadership to assure comprehensive and thorough onboarding.

Responsibilities
Essential DutiesAs a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
People

• Attract, hire, retain, and develop top talent.

• Select and on-board Resident Care Directors (RCD) leaders and participate in the final interviews for all potential Resident Care Directors (RCD), Wellness Nurses (WN), Directors of Nursing Services (DNS) and Resident Assessment Coordinators (RAC) in the region.

• Work effectively within a matrix organization.

• Build relationships with internal and external business partners proactively which includes but is not limited to team members, residents, family members, professional associations & affiliations, major referral sources in the service area and vendors.

• Influence and coach operations partners at the community and regional level.
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• Know and live the Sunrise Mission, Principles of Service and Core Values; demonstrate serving leadership and acts as a role model.

• Partner with the Director of Operations and actively develops high potential team member's competence and confidence so that they may assume greater role of responsibility or scope while limiting risk to the organization.

• Lead with authority, conviction, and ethical fortitude.

• Confront and manage difficult issues proactively.

• Makes decisions with a sense of urgency and risk mitigation.
Product

• Understand Sunrise clinical systems, policies, and processes and provides leadership for their consistent implementation and ongoing sustainability.

• Maintain knowledge of current and evolving Federal, State, Provincial, board of nursing and other applicable regulations regarding resident care.

• Work with communities on regulatory plans of correction.

• Understand Sunrise's resident-centered care model and provides leadership for the assessment and ISP development process.

• Possess knowledge of day-to-day community operations.

• Oversee Quality Assurance & Performance Improvement (QAPI) related to resident care to include tracking, trending, and analysis of clinical quality data and collaboration with communities on meaningful performance improvement plans.

• Extrapolate individual community quality data to identify trends within the larger region that are appropriate for broader quality improvement projects.

• Conduct comprehensive site visits with communities; communicate actionable items for follow-up and validates timely that results have been achieved.

• Provide clinical support as necessary for State / Provincial and Federal surveys/inspections.
Fiscal Stewardship

• Conduct site visits to review resident assessments to ensure that service, continence, and medication levels accurately reflect the resident care provided and is being billed accurately.

• Provide guidance to community teams for any potential move out for clinical reasons and any potential resident being declined for move in.

• Maintain knowledge of fiscal business management.

• Understand and use business intelligence reports/tools and dashboards to manage and enhance clinical timeliness, accuracy, and excellence and the business operation.

• Implement strategies to improve nursing retention, decrease use of agency staff, and enhance clinical cost saving methods.

• Apply Sunrise budgeting and capital expenditure policies and procedures.

• Understand competitive opportunities & threats.

• Understand the internal cost associated with Sunrise programs and levels of service.

• Process and submit expenses and budget data timely per Sunrise policies and internal business controls.
Training, Leadership and Team Member Development

• Train, develop, and coach key clinical leaders (RCD, ALC/RC, WN, DNS, RAC) and Executive Directors.

• Identify, select, and train RN Training Leaders in the region to conduct routine Medication Care Manager training and/or other clinical trainings to new and existing team members.

• Review and compare new Federal, State/ Provincial and board of nursing regulations to Sunrise standards and provide feedback on revisions to meet new regulations.

• Contribute to timely performance appraisals as applicable.

• Partner with Regional Director of Operations (RDO) and ED to promote clinical accountability at the community and team member level.

• Build relationships with sales team members to meet care and organizational objectives. Assist sales in understanding
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care capabilities and state regulations.
• Keep abreast of professional developments in the field by attending conferences and training sessions; maintain active license and completes all required CEUs for re-licensure.

• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
Core Competencies

• Critical Thinking

• Problem Solving

• Building Organizational Talent

• Building Respect & Trust

• Communicating with Impact

• Developing Strategic Working Relationships

• Change Leadership

• Change Management

• Managing Conflict

• Coaching and Teaching

• Ability to Manage Competing Priorities

• Ability to foster teamwork

• Decision-making skills

• Leadership skills

• Oral and written communication skills

• Ability to build collaborative relationships

• Customer/client orientation

• Detail oriented Experience and Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.

• Maintains current state/provincial license as a Professional Registered Nurse per state/province regulations in the states/provinces they oversee and support

• Minimum of five (5) years experience as a Registered Nurse (RN)

• Minimum of two (2) years nursing management experience including hiring staff, coaching, performance management, daily operations supervision, discipline, and counseling

• Multi-site management experience preferred

• Experience in post-acute, assisted living, and/or long term care preferred

• Experience in legal/regulatory compliance and ability to apply regulations to support sound clinical decision making

• Experience in risk assessment and management and designing and implementing proactive strategies to minimize clinical risk

• Experience in tracking, trending, and analysis of clinical quality data

• Experience in quality and clinical process improvement and leading change

• Experience in staff development, training, and/or clinical education

• Ability to delegate and oversee that resident care is being provided according to nursing standards and company policies/practices

• Able to travel in geographic area and on special projects for Sunrise

• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications including electronic health record software (EHR)

• Ability to work weekends, evenings, flexible hours as needed for resident care and services
Qualifications

Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise.

At Sunrise, you will...

Make a Difference Every Day

We are passionate about our mission — to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.

Be Part of a Uniquely Supportive Community

The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.

Ignite Your Potential

We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work