- Collaborate with staff, clients, families, and social workers to evaluate programs and processes, addressing service issues promptly
- Supervise staff, offering coaching, training, and necessary corrections
- Produce activity reports to keep management informed on service status and implementation plans
- Manage fiscal operations, including budgeting and analyzing financial data
- Recruit, hire, and train caregivers and staff
- Maintain record management systems for staff and client data
- Be flexible to work on different shifts if required
- Strong interpersonal and communication skills
- Effective leadership and decision-making abilities
- Ability to multitask in a fast-paced environment
- Business acumen and process management skills
- Attention to detail and flexibility
- Analytical and technical skills with patience in stressful situations
- High school diploma or equivalent; College degree preferred
- Minimum of 4 years of Office Management experience; Home Care agency management preferred
- At least 2 years of Home Care agency management and scheduling experience
- Experience with Sandata agency management software and Microsoft Office Suite
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Office Manager for a busy Home Care Agency - Rocky Hill, United States - Premium Home Aids & Companion Services
Description
Job Description
GENERAL SUMMARY
Premium Home Aids and Companions Services is a certified Home Healthcare Agency that offers non-medical in-home care for the elderly, disabled, and individuals with short- and long-term illnesses. We focus on personal care, homemaking, companionship, respite care, hourly live-in, and overnight care.
We are hiring an Office Manager to efficiently handle our office operations and procedures.
The Office Manager will coordinate caregivers with clients to ensure top-notch personalized services, promoting a safe and comfortable lifestyle in their own residences, assisted living facilities, nursing homes, or rehabilitation centers. The successful candidate will effectively oversee the office by embodying the three D's: Desire, Determination, and Devotion.
ESSENTIAL JOB FUNCTIONS*
OTHER DUTIES AND RESPONSIBILITIES
PREPARATION, KNOWLEDGE, SKILLS & ABILITIES
EXPERIENCE
The statements reflect the general work nature for this position and are subject to change. Premium Home Aids and Companions Services is an Equal Opportunity Employer providing a discrimination-free workplace. Employment decisions are based on qualifications, merit, and business requirements.
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