Sales Associate- The Ups Store - Scottsdale, United States - The UPS Store - Retail Center Sales Associate

Description

SUMMARY:
Provide customers with efficient and effective service to exceed expectations while promoting products and
services to meet their needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet customers in a friendly manner; determine customer needs, and how to exceed their expectations.
• Deliver exceptional customer service through customer engagement and quality product delivery.
• Be knowledgeable of products and services offered and properly promote them to customers.
• Identify customer needs and offer additional services which could benefit them.
• Receive, sort and place mail in mailboxes accurately.
• Record all sales transactions completely and accurately in Point of Sale system.
• Pack contents for shipping using established procedures and products.
• Receive and prepare documents for printing.
• Operate all other software packages.
• Receive and process packages for shipping, including lifting and weighing packages, accessing shipment

manifesting software, and generating labels. May require retrieving packages from customer's vehicle
when requested.

• Process and document damaged shipments, late and lost package claims.
• Assist in merchandising the store, including: stocking shelves with product, ensuring clean and orderly

appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies.

• Perform end of day duties: reconciliation of cash, checks, money orders, credit cards, and all other

transactions accurately and in accordance with company policy and procedure.

• Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and

productive manner. Help customers operate office machines located in retail area.

• General housekeeping duties.
• Other duties as assigned.'

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Work Location:

• One location

Work Remotely

• No

Job Type:
Part-time


Pay:
$ $20.00 per hour


Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (preferred)

Ability to Relocate:

• Scottsdale, AZ 85251: Relocate before starting work (required)

Work Location:
In person