- Assesses present and future needs, trends, problems and profit opportunities of the Service Department.
- Within the Company's overall plans and policies, establishes short and long-term operating and financial objectives for the Service Department.
- Ensures that approved policies and objectives are clearly understood and effectively applied within the department.
- Formulates annual and monthly sales/profit objectives and expense budget in accordance with company objectives.
- Reviews and appraises the results of activities within the department and takes appropriate action as necessary.
- Travels with outside sales force and own on to customer locations on a regular basis promoting Service Department and dealerships.
- Works with Parts Manager and outside sales force in a proactive way to improve labor sales efforts of outside sales force.
- Maintains appropriate communication within and between all departments within the branch.
- Promotes safe work habits and ensures that safety rules are followed.
- Develops and maintains policies and practices which will ensure positive employee and customer relations.
- Is familiar with the activities of competition, market conditions and department operation; keeps the Branch Manager informed.
- Coordinates the processing of warranty claims with Warranty Manager and administers warranty and policy adjustments in the most fair and honest manner for the customer, dealership and vendor.
- Performs other duties as assigned by a supervisor.
- CDL preferred.
- Minimum of four years' experience in related field.
- Must display excellent leadership and communication skills.
- Requires previous supervisory experience.
- Must have positive can-do attitude.
- Must have strong work ethics and commitment to extra hours when needed.
- Competitive Salary
- Medical, Dental and Prescription Insurance
- Disability and Life Insurance
- Paid Time Off program
- 401k and Profit Sharing with Employer Match
- Flexible Spending Account
- Internal Promotion Opportunities
- Tuition Reimbursement Program
- On the Job Training
-
Nursing Service Management
1 week ago
NovaWorks Omaha, United StatesWhat excites you about this facility? · Top salary & bonus payments · Company pension plan · Permanent employment contract · Career opportunities · Training and further education opportunities · Quality management · Team events · WE ARE LOOKING FOR YOU · For a strong and establis ...
-
Service Manager
1 week ago
The Miner Corporation Omaha, United States Full timeDescription · The Company · Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies A ...
-
Service Manager
4 weeks ago
Hy-Vee, Inc. Omaha, United States Full timeDescription · : Job Title: Service Manager · Department: Grocery · FLSA : Non-Exempt · General Function : · Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and coordinates the activities of employees or performs th ...
-
Psychology Services Manager
2 weeks ago
Nebraska Medical Center Omaha, United StatesSerious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. · Shift: · First Shift (United States of America) · Psychology Services Manager · Position Highlights · Nebraska Medic ...
-
Client Services Manager
1 week ago
Morey & Quinn Wealth Partners Omaha, United StatesJob Description · Job DescriptionRegistered Assistant/Client Service Manager · Morey & Quinn Wealth Partners is seeking to hire a Registered Assistant/Client Service Manager to assist us in our mission of preserving our clients' financial well-being through a holistic, collaborat ...
-
Customer Service Manager
2 weeks ago
Jeff Chisham - State Farm Agent Omaha, United StatesJob Description · Job DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our busine ...
-
Regional Service Manager
2 weeks ago
Scantron Omaha, United StatesJob Description · Job DescriptionScantron Technology Solutions (STS) is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. STS provides nationwide, on-site service to businesses of every size, focusing on t ...
-
Horizon Dynamics Heartland, United StatesAs Germany's largest, owner-managed and independent insurance broker and risk consultant, we have been the best recommendation for companies in terms of security since 1879. We pave the way into the future - for exciting clients in various industries, with the advantages of a fam ...
-
Low Voltage Service Manager
2 weeks ago
Muth Electric Omaha, United StatesThe Low Voltage Service Manager is responsible for generating business by calling on customers and building relationships with them. The Low Voltage Service Manager needs to be familiar with the business activities and growth in their surrounding area and know which businesses sh ...
-
Assistant Service Center Manager
1 week ago
Valvoline Inc. Omaha, United StatesGeared for the Driven · At Auto Lube, Inc., a Franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets y ...
-
Environmental Services Department Manager
2 days ago
Healthcare Services Group, Inc. OMAHA, United States TemporaryAdditional Information: $600 Retention Bonus · Overview: Who We Are · Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services ...
-
Case Manager-Intensive Services
2 weeks ago
Omaha Housing Authority Omaha, United StatesJob Description · Job DescriptionThe Omaha Housing Authority is a Non-Profit Government Agency based in Omaha and established in 1935. Omaha Housing Authority contracts with HUD to provide safe and sanitary housing to low and moderate-income individuals through rent subsidies and ...
-
Coffee/Micro-Market Route Service Manager
5 days ago
Canteen Omaha, United States Full timeCanteen Position Title: CUSTOMER SERVICE MANAGER - OMAHA, NE · Pay Grade: 13 · Salary: $55,000 - $60,000 · Other Forms of Compensation: company car, 10% Field Incentive Plan bonus eligible · Growth. Opportunity. Excellence. · Canteen brings break time to everyone. We com ...
-
Service Manager
3 weeks ago
OnPoint Group Omaha, United StatesApply · Job Type · Full-time · Description · The Company · Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded ...
-
Service Center Assistant Manager
3 weeks ago
Sapp Bros., Inc Council Bluffs, United States Full timeExternal Description · Sapp Bros., Inc., a growing chain of travel centers, is looking for an experienced Assistant Shop Manager to join our diesel truck management team. At Sapp Bros., Inc. our mission is to treat every customer as "our guest" by providing a clean environment, ...
-
Scott Enterprises Omaha, United StatesEOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by ...
-
Call Center Customer Service Manager
1 week ago
Public Storage Omaha, NE, United States Full time50 Per Hour · We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends 'til 5pm) · Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include: · Medical, Dental, Vision, 401k with match, paid time off, si ...
-
Service Manager
3 weeks ago
Miner, LTD Omaha, United StatesJob Description · Job DescriptionDescription:The Company · Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded ...
-
Guest Service Manager
2 weeks ago
Kinseth Hospitality Companies Council Bluffs, United StatesThe Courtyard by Marriott - Omaha East/Council Bluffs is looking for service minded manager who is passionate about hospitality and eager to grow in the industry. The starting wage is $55,000 but with experience could be up to $62,000. · What we offer: · + Competitive starting w ...
-
Automotive Service Manager
2 weeks ago
Bridgestone America, Inc. Council Bluffs, United States**Automotive Service Manager** · Employee: Regular : Full time · Location: Council Bluffs , IA · Team: Retail · : 2021_34113 · Zip Code: 51501 · Posted Date: :00:00 · **Company Overview** · Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs o ...
Service Manager - Omaha, United States - MHC Kenworth
Description
Job TitleService Manager
Business Function
Management
Branch Name
MHC KENWORTH - OMAHA
Date
Address
15590 Shepard Street
City
Omaha
State
NE
Job Overview & Essential Functions
Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Service Manager.
The role of the Service Manager is responsible for the day-to-day operation of the branch's Service Department in compliance with established policies and procedures.
Plans, directs and controls the activities of the Service Department to ensure the overall growth and profit objectives are met.
Formulates the major objectives, specific plans, plan procedures and programs for the Service Department; evaluates the department's results and performance against objectives.
Maintains the highest quality standards of professionalism in serving the customer and identifying their needs.This position has been designated as a safety-sensitive position.
Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties.
QualificationsMHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded.
MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services.
We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional.
Equal Opportunity Employer / Veterans / Disabled