Maintenance Customer Relations Representative - Champaign, United States - The University Group

The University Group

Verified Company

Champaign, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The University Group is a continuously growing Property Management company seeking an outgoing, dynamic, and proactive individual to join our team as a Customer Relations Representative for our Maintenance Department.

Duties include:

Answering phones
Greeting customers in person
Assigning, creating, and completing work orders
Maintaining and updating work order reports
Programming Fobs and cutting keys for properties, as well as maintaining the organization of inventory
Signing in/out keys for vendors and maintenance technicians
Sorting/organizing/charging bill backs
Assist in facilitating communication between residents and maintenance technicians, as well as maintenance technicians and management.
General office work such as filing and organizing information.
Special office projects that may require coming in early.
General data entry
Assist Customer Relations Representatives in the Leasing office
Miscellaneous and other related duties as assigned

Qualifications include:

High school diploma
Must have a valid driver's license and reliable vehicle
Experience working in an office setting
Comfortable working in a fast paced environment
Proficient or willing to learn programs such as Gmail, Google Docs, Google Sheets, MS Word, MS Excel, etc.
Prior real estate or property management experience is a plus. Willing to train the right person.
Available to work on weekends in July and August each year.
Available to work overtime in July and August each year.

Pay:
$ $21.00 per hour

Expected hours: 37.5 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience level:

1 year

Shift:

Day shift

Weekly day range:

Monday to Friday

Work setting:

Inperson
Office

Application Question(s):

Do you have a valid driver's license and reliable vehicle?
Do you have any previous property management office experience?
July and August are our busiest months of the year with move out and move in. Are you able to work overtime in July and August such as Monday-Saturday 8AM6PM as well as one Sunday in August?

Education: