Member Service Rep - Grass Valley, United States - YMCA OF SUPERIOR CA

YMCA OF SUPERIOR CA
YMCA OF SUPERIOR CA
Verified Company
Grass Valley, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
***: Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the facility.


ESSENTIAL FUNCTIONS:


  • Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention.
  • Interviews and/or tours prospective members; sells memberships.
  • Builds relationships with members; helps members connect with one another and to the YMCA.
  • Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
  • Applies all YMCA policies dealing with member services.
  • Handles retail item sales and towel service operations.
  • Responsible for walking through facility regularly; assisting members, attending to any minor facility cleaning needs, reporting repairs, etc.
  • All other duties as assigned by your supervisor.

QUALIFICATIONS:


  • High school graduate or equivalent.
  • Certifications required within 30 days of hire: CPR/AED, and First Aid.
  • Excellent interpersonal and problem solving skills.
  • Ability to connect with people of diverse backgrounds.
  • Previous customer service, sales or related experience.
  • Basic knowledge of computers.

Salary:
$16.00-$22.34

Nk5FwOeeVx
More jobs from YMCA OF SUPERIOR CA
See all jobs of YMCA OF SUPERIOR CA