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    Operations Analyst - Cleveland, United States - Key Bank

    Key Bank
    Key Bank Cleveland, United States

    3 weeks ago

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    Description
    Location:
    4900 Tiedeman Road - Brooklyn, Ohio

    Qualified candidate must be able to report to the Tiedeman Offices in Brooklyn, OH at least 2 days per week.

    ABOUT THE JOB (JOB BRIEF)

    The Alternative Investment analyst role supports Key Private Bank, Wealth Management and Institutional Advisors in the processing of Alternative Investments. The role is responsible for daily processing of Alternative Investments including, initial purchases, subsequent purchases, exchanges, statement processing, K1's, subscription agreements, offering memorandums, capital calls, returnable return of capital, reinvestments, partial and full redemptions, unit and cost adjustments, and collections, re-registrations and distributions of Alternative Assets. The Analyst works with Administration to ensure proper documentation is received for all requests. The Analyst works with Pricing, Performance, Income Collections, Client Reporting and the Line of Business to ensure proper transactions are posted. Alternative Investments includes Limited Partnerships, LLC's, Hedge Funds, and REITs.

    ESSENTIAL JOB FUNCTIONS
    • Analyze and interpret documentation received to ascertain how an asset should be setup, priced and processed
    • Research and work with Limited Partnership & Hedge Fund companies to resolve/understand statements and complex situations such as unit & market value discrepancies.
    • Reconcile statements to transactions and positions in trust accounting system
    • Responsible for wire processing for Capital Call activity
    • Monitor Trust Alternative Investments mailbox daily
    • Uploading statements & K1's to Alternative Investments SharePoint website
    • Contacting fund companies to obtain monthly statements if not received timely
    • Subject matter expert on Alternative Investments and is responsible Administer all Alternative Investment audits from start to issue resolution, escalating as needed
    • Daily Reconciling
    • Trust Real Estate Management balancing
    • Responsible for collection, re-registration, and distribution of Alternative Assets
    • Handle GRC Audit requests
    • Research and resolve any transaction rejects
    • Handle the on-boarding and maintenance of Assets Under Management, while coordinating with Performance Measurement for accurate reporting
    • Act as the liaison between the LOB and the external fund company
    • Foster strong relationships within the department, other Investment Operations areas, as well as with the LOB
    • Takes lead on system upgrades and testing, along with disaster recovery exercises
    • Maintain and develop documented procedures with and reviews and updates
    • Communicate any issues with the LOB, using system and industry knowledge to determine the appropriate resolution
    • Meet performance objectives for accuracy and timeliness in completing actions
    • Actively participate in department projects and efforts to increase efficiency and improve service
    • Contribute ideas for improvements appropriately
    • Prioritize workflow and adapt as expectations change
    REQUIRED QUALIFICATIONS
    • Alternative Asset knowledge preferred
    • Detail Oriented
    • Proven Analytical skills
    • Knowledge of Global Plus system preferred
    • Prior experience in trust operations preferred
    • Proven experience and success in a team environment
    • Proven difficult problem resolution skills
    • Proven ability to demonstrate the Key Values
    • Ability to multi-task, meet aggressive deadlines, and work with minimal supervision while prioritizing workloads and issues
    • Superior and timely decision making, resilient customer service skills, strong written and verbal communication skills, proactive problem solving
    • Strong peer leadership skills
    • Ability to adapt as customer/business/organizational expectations change
    PREFERRED QUALIFICATIONS
    • B.S. in Business or Finance or equivalent work experience
    • Knowledge of current systems: Global Plus, TRMS, APA, SharePoint, MS Office, Outlook
    Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.

    COMPENSATION AND BENEFITS

    This position is eligible to earn a base salary in the range of $50,000 to $54,000 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible.

    Please click here for a list of benefits for which this position is eligible.

    Job Posting Expiration Date: 05/31/2024

    KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

    Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing
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