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Fort Lauderdale

    Data Entry Specialist - Fort Lauderdale, United States - Randstad USA

    Randstad USA
    Randstad USA Fort Lauderdale, United States

    4 weeks ago

    Randstad USA background
    Manufacturing / Mechanical
    Description

    Entry level opportunity

    Join a global leader in HVAC&R solutions where innovation meets purpose. We're seeking passionate individuals to shape the future of comfort and sustainability. Collaborate with diverse teams, leverage cutting-edge technology, and make a meaningful impact on the world. Whether you're an experienced professional or just starting your career, be part of a team dedicated to creating more comfortable, efficient, and sustainable spaces.

    Here's what you'll be doing:

    This call center position entails efficiently processing email tickets using Zendesk, handling incoming customer calls, and processing orders.

    • Process 30+ email tickets per hour and handle under 5 calls per hour on average, primarily utilizing Zendesk for email communication.
    • Under direct supervision, respond to incoming customer calls, fulfilling customer needs to ensure high levels of satisfaction.
    • Process new orders according to customer requests, tracking open orders to ensure prompt completion, checking pricing and availability as necessary.

    Here's what you'll have:

    • Entry level
    • High School Diploma

    Here's what you'll get:

    • Above market pay at $16.00
    • Flexible schedule
    • Excellent Benefits
    • Supportive management invested in your success
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