Donor Concierge - Santa Barbara, United States - One805
2 weeks ago
Description
Position Overview
The Donor Concierge plays a vital role in providing exceptional support to our valued donors, ensuring an excellent experience with One805.
Key Responsibilities
- Donor Experience Management:
- Serve as responsive point of contact for donors, providing or facilitating prompt and professional responses to inquiries, concerns, and requests for information.
- Develop ways to enhance the donor experience, ensuring a seamless and personalized journey from initial engagement to ongoing stewardship.
- Foster a sense of appreciation and value.
- Working with Donor Data and Support
- Ensure all info required to maintain accurate is provided or input to donor data and support to personalize communication and cultivation efforts
- Attend donor events & meeting
- Collaboration and Teamwork:
- Provide information and feedback to the board to ensure a positive experience for donors
- Collaborate with other team members
- Bachelor's degree in a relevant field preferred or equivalent experience.
- Experience in donor relations, customer service, or a similar role within a nonprofit or serviceoriented organization.
- Exceptional interpersonal and communication skills
- Strong organizational and time management abilities
Job Types:
Part-time, Contract
Pay:
$30.00 per hour
Expected hours:
per week
Ability to Relocate:
- Santa Barbara, CA 93105: Relocate before starting work (required)
Work Location:
Hybrid remote in Santa Barbara, CA 93105
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